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Hangzhou Westlake

4.0 star property
Hotel with restaurant, near Hangzhou Jiali Center

Choose dates to view prices

Photo gallery for Hangzhou Westlake

Exterior
Junior Double Room | Down comforters, free minibar, in-room safe, blackout drapes
Reception
Reception
Business center
Experience the revitalized UrCove by Hyatt Hangzhou Westlake, located near scenic West Lake. Enjoy a morning workout at the 24-hour gym, then savor self-serve breakfast and explore nearby attractions with tour/ticket assistance from multilingual staff. Guests rave about their helpfulness.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Gym
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Cable TV service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King room

Superior King room | Down comforters, free minibar, in-room safe, blackout drapes

Superior King room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Deluxe King Room

Business Deluxe King Room | Living area | 55-inch LCD TV with cable channels, smart speakers

Business Deluxe King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin room

Superior Twin room | Down comforters, free minibar, in-room safe, blackout drapes

Superior Twin room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Room

Executive Room | Down comforters, free minibar, in-room safe, blackout drapes

Executive Room

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | Down comforters, free minibar, in-room safe, blackout drapes

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Dining table
Free minibar items
LCD TV
Renovated in 2022
Down duvet
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
No 346, Yan'an Road, Hangzhou, Zhejiang, 310006

What's nearby

  • West Lake - 10 min walk - 0.8 km
  • Wushan Night Market - 10 min walk - 0.9 km
  • Hangzhou Tower Shopping Mall - 2 min drive - 2.3 km
  • Hangzhou China Silk Town - 2 min drive - 2.2 km
  • Zhejiang University Yuquan Campus - 6 min drive - 5.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive
  • Hangzhou Station - 8 min drive
  • Hangzhou Railway Station (HZD) - 8 min drive
  • East Railway Station (East Square) Station - 18 min drive
  • Longxiangqiao Station - 10 min walk
  • Wan’an Bridge Station - 12 min walk
  • Wan'an Bridge Station - 12 min walk

Restaurants

  • ‪nana taproom - ‬5 min walk
  • ‪osteria pelecanus - ‬5 min walk
  • ‪Xinzouji Restaurant - ‬4 min walk
  • ‪4 Seasons Coffee Shop - ‬5 min walk
  • ‪lingo - ‬3 min walk

About this property

Hangzhou Westlake

Hangzhou Westlake offers a great location, putting you within a 15-minute walk of West Lake. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Public transportation is just a short walk: Longxiangqiao Station is 10 minutes and Wan’an Bridge Station is 12 minutes.

At a glance

DONE

Hotel size

    • 191 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Offsite parking within 984 ft (CNY 42 per day)
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 24-hour fitness center
  • Double-glazed windows

Accessibility

  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 55-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately CNY 99 for adults and CNY 50 for children

Parking

  • Parking is available nearby and costs CNY 42 per day (984 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hangzhou Milan Garden
Hangzhou Milan Garden Hotel
Hangzhou Milan Hotel
Milan Hotel Hangzhou
Milan Garden Hotel
Milan Garden
Hangzhou Milan Garden Hotel
UrCove by Hyatt Hangzhou Westlake Hotel
UrCove by Hyatt Hangzhou Westlake Hangzhou
UrCove by Hyatt Hangzhou Westlake Hotel Hangzhou

Frequently asked questions

Does Hangzhou Westlake offer free cancellation for a full refund?

Yes, Hangzhou Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hangzhou Westlake?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hangzhou Westlake?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hangzhou Westlake and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Hangzhou Westlake?

Yes, there's an onsite restaurant.

What's the area around Hangzhou Westlake like?

Hangzhou Westlake is in Shangcheng, a short 10-minute walk from Longxiangqiao Station and 11 minutes' walk from West Lake.

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Reviews

Hangzhou Westlake Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities

Reviews

10/10 Exceptional

Good location, next to subway, many food options
QI XIANG, 2-night trip

10/10 Exceptional

room was good and clean! location was great as well! located right beside the metro station and near wulin night market as well. many nice eateries nearby. would definitely stay again!
Amanda, 3-night trip

10/10 Exceptional

Very accessible and just next to a mall. Lots of dining options. Near the metro too. Room is clean, big and modern. But the bed is rather uncomfortable and firm.
Adelene, 2-night trip

10/10 Exceptional

Excellent
SUMITRA, 3-night trip

10/10 Exceptional

Two thumbs up

Very high tech hotel
Harry, 4-night trip

8/10 Very good

The hotel is very convenient in its prime location on Yanan Road, right opposite the Kerry Centre and Fengqi Road subway being just a few steps from the entrance. The hotel is the Hyatts take on a modern, digital nomad friendly hotel. It is both positive and negative. The charging port access across the room is great, with the ability to charge multiple devices from almost anywhere in the room. However this translates to little led lights everywhere which are bothersome when trying to sleep, the brightest light of all emanating from the highly advanced electronic toilet and the glass dividers spreading that light. The room also stank from the drain and it was rather off putting.

6/10 Good

Location is great: 30-40min walk to West Lake, 10min walk away from the main shopping district, 30min walk to the cultural centre & Jing Hang Canal, also located right opposite a snazzy mall and above a subway station. Rooms need major upgrade in terms of sound proofing in-between rooms and also from the corridor. Lack of proper drop-off and pick-up point makes it extra challenging when hailing a ride with luggage. Gym and laundry is combined into a glass room, which is well kept and functional though not too appealing. Quality of staff and service is quite mixed, some are knowledgeable and helpful while some have no clue of things - I expect more from Hyatt, even if its a subsidiary brand.
Ka Yan, 3-night trip

6/10 Good

good
SHIGERU, 2-night trip

10/10 Exceptional

//
Mattia, 1-night trip

10/10 Exceptional

Great location in Hamgzhou

Room was clean and comfortable. Great location within easy walking distance to shops, malls and metro. Short walk to Xiwu Lake as well.
Sean, 7-night trip

8/10 Very good

Good - hotel had a great location, near to the mrt and lots of eateries around. Room is clean, check in was fast. Bad - bed a bit hard for me. Wifi super lousy, connection problem. Could not lock in after a day and have to keep calling the front desk for a new password. Lobby no toilets.
Kelly, 6-night trip

10/10 Exceptional

The location is perfect, not too far to walk to the center. The air conditioning is not strong enough
Phuong Duyen, 4-night trip

8/10 Very good

Convenient
Lay Pheng, 3-night trip

10/10 Exceptional

Good location

Good value and close to west lake
MING SANG, 3-night trip

10/10 Exceptional

Great...no complaints. Staff was very helpful ordering at taxi when it was time to leave and made sure the driver took me to the right place. Thank you to the staff for your help.
Jon, 4-night trip

10/10 Exceptional

Great
Ying Xuan, 3-night trip

8/10 Very good

Very convenient location and high CP hotel!

The room is good, but the coffee machine is not easy to use need staff's help. The room soundproofing is poor, can hear the other room people talking in the night!
2-night trip

10/10 Exceptional

Erinomainen valinta!

Tämä oli hyvä. Standart-huoneen taso ylitti odotukset, menisi vähintään luokkaa korkeammastakin. Loistava suihku, erillinen automaatti-wc, huoneessa sekä toimiva lämmitys että viilennys, maksuttomat vedet ja limpparit jääkaapissa + hammasharjat yms, tilava huone ja iso sänky hyvillä tyynyillä. Wifi ok. Kiinalaiseen keskitasoon nähden todella siisti ja länsimainen, henkilökunnan englantikin riittävää. Hinta oli myös ok, ei halvin, mutta kerrankin maksoi mielellään. Loistava sijainti. Fengqi Roadin metroaseman C3-sisäänkäynti avain hotellin edessä. Tien toisella puolen ostoskeskus ja iltamarkkinakatu. Lähistöllä rafloja ja baareja jonkin verran. Miinukset vain huonosta huoneen ovesta, joka päästää äänet läpi. Isolta tietä ei tule liikaa meteliä. Sänky olisi myös kaivannut petaria. Jos joskus tulisin uudestaan Hangzhouhun, majoittuisin ehdottomastii täällä. En kyllä tule.
2-night trip

8/10 Very good

Great hotel great service .
Derek Khoi, 3-night trip

10/10 Exceptional

地鐵鳳起路站C2出口，交通方便。 服務員言言小姐英語流利，方便溝通。
2-night trip

6/10 Good

隔音不佳. 早餐用餐環境可加強.
3-night trip

6/10 Good

半夜的聲音很嘈吵

隔音很差
1-night trip

10/10 Exceptional

Staff is wonderful. Very accommodating . We arrived on a late rainy day and the front desk helped us order ‘ take out ‘. Had 6 days of glorious stay. Thank you very much .
Mei, 2-night trip

8/10 Very good

위치가 정말 좋습니다. 지하철 역 바로 앞이고 여러 관광지로 다니기에도 좋으며 지하철 상가에 상점들도 많습니다. 개인적인 취향일 수 있지만 샤워실과 화장실 구조가 조금 불편했습니다. 그 외에는 청결하고 전반적으로 만족스러운 숙박이었습니다.
Jaejun, 2-night trip

10/10 Exceptional

門口就是捷運站

交通方便可以再去
chenwei, 3-night trip

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