Hotel Villa Mercedes San Cristobal
4.0 star property
Hotel with 2 restaurants, near Amber Museum of Chiapas
Choose dates to view prices
Photo gallery for Hotel Villa Mercedes San Cristobal
At Hotel Villa Mercedes, experience the essence of luxury near the Mesoamerican Museum of Jade. Enjoy a leisurely breakfast or dinner at one of two on-site restaurants and unwind with a stroll through the garden.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Bar
- Free parking
- 24/7 front desk
- Laundry facilities
- Free WiFi
- Restaurant
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Breakfast available
- Free area shuttle
- Room service
- Coffee shop/cafe
- 24-hour business center
- Conference center
- Business center
- 3 meeting rooms
- Terrace
- 24-hour front desk
Feel at home (6)
Feel at home (6)
- Children stay free
- Private bathroom
- Separate bedroom
- Television
- Garden
- Terrace
Why we love this property
Colonial charm and history
This hotel charms with its colonial architecture nestled in a historical district. Guests can wander through the lovely garden for moments of quiet reflection.
Culinary delights galore
This hotel features 2 restaurants, a cafe, and a welcoming bar. Mornings begin with flavorful English breakfast options to fuel the day ahead.
Room options
Check availability for these dates
Available filters for rooms
Showing 16 of 16 rooms
View all photos for Deluxe Double Room
Deluxe Double Room
9.69.6 out of 10
Exceptional
7 reviews
(7 reviews)
Highlights
Heating
Plasma TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
- 25 sq m
- Sleeps 2
- 2 Double Beds
View all photos for Room Executive with View
Room Executive with View
- 27 sq m
- Sleeps 2
View all photos for Room Deluxe with Garden View
Room Deluxe with Garden View
- 27 sq m
- Sleeps 2
View all photos for Room Executive with View
Room Executive with View
- 27 sq m
- Sleeps 2
View all photos for Suite with View
Suite with View
- 27 sq m
- Sleeps 2
View all photos for Double Room Executive with View
Double Room Executive with View
- 27 sq m
- Sleeps 2
View all photos for Double Room Deluxe with Garden View
Double Room Deluxe with Garden View
- 27 sq m
- Sleeps 3
View all photos for Double Suite Superior with View
Double Suite Superior with View
- 27 sq m
- Sleeps 3
View all photos for Suite with Garden View
Suite with Garden View
- 27 sq m
- Sleeps 2
View all photos for Executive Double Room
Executive Double Room
Highlights
Heating
Mini-fridge
Free minibar items
Plasma TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
- Sleeps 2
- 2 Double Beds
View all photos for Executive Room
Executive Room
Highlights
Heating
Plasma TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
- Sleeps 2
- 1 Queen Bed
View all photos for Grand Double Room
Grand Double Room
Highlights
Heating
Plasma TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
- Sleeps 2
- 2 Double Beds
View all photos for Grand Room
Grand Room
Highlights
Heating
Plasma TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Room
Standard Room
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Heating
Free minibar items
Plasma TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Room
Deluxe Room
9.49.4 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Heating
Plasma TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
- 25 sq m
- Sleeps 2
- 1 King Bed
View all photos for Suite
Suite
Highlights
Heating
Mini-fridge
Free minibar items
Plasma TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
- 26 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264
What's nearby
- Amber Museum of Chiapas - 18 min walk - 1.5 km
- Santo Domingo Handicraft Market - 2 min drive - 2.2 km
- San Cristóbal de las Casas Cathedral - 3 min drive - 2.6 km
- Mesoamerican Museum of Jade - 3 min drive - 2.6 km
- Plaza 31 de Marzo - 3 min drive - 2.6 km
Getting around
- Angel Albino Corzo Intl Airport (TGZ) - 69 min drive
- Free area shuttle
Restaurants
- Fragola - 3 min walk
- Wings Army - 8 min walk
- El 7 Mares - 5 min walk
- Cacao Nativa (Sucursal Balam) - 3 min walk
- Little Caesars Pizza - 7 min walk
About this property
Hotel Villa Mercedes San Cristobal
Enjoy your visit to San Cristóbal de las Casas with a stay at Hotel Villa Mercedes San Cristobal. For a bite to eat, guests can check out La Chimenea, one of 2 restaurants, which serves breakfast, lunch, and dinner. This Colonial hotel also features a bar/lounge, a snack bar/deli, and a terrace.
At a glance
Hotel size
- 83 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: midnight
- Express check-in/out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
- If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free secured, uncovered onsite self parking
- Free onsite extended parking
- Free onsite RV/bus/truck parking
- Wheelchair-accessible parking on site
Offsite
- Free area shuttle within 3 kilometers
Other information
- Designated smoking areas
Property amenities
Food and drink
- English breakfast (surcharge) each morning 7 AM–noon
- 2 restaurants
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Free local shuttle
What to do
- Shopping
- Use of nearby fitness center
- Ecotours nearby
- Hiking/biking trails nearby
- Mountain biking nearby
Working away
- 24-hour business center
- 3 meeting rooms
- Conference center (4408 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Romance packages
Facilities
- 2 buildings/towers
- Safe-deposit box at front desk
- Garden
- Terrace
- Fireplace in lobby
- Television in common areas
- Banquet hall
- Colonial architecture
Accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Well-lit path to entrance
Room amenities
Be entertained
- 32-inch plasma TV
- Cable TV channels
Home comfort
- Heating
- Coffee/tea maker
- Bathrobes
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Premium bedding
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Dining
La Chimenea - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
- English breakfast is offered for an extra charge of approximately MXN 165 for adults and MXN 85 for children
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Also known as
Hotel Villa Mercedes
Hotel Villa Mercedes San Cristobal de las Casas
Villa Mercedes San Cristobal de las Casas
Hotel Villa Mercedes
Villa Mercedes San Cristobal
Hotel Villa Mercedes San Cristobal Hotel
Hotel Villa Mercedes San Cristobal San Cristóbal de las Casas
Frequently asked questions
Does Hotel Villa Mercedes San Cristobal offer free cancellation for a full refund?
Yes, Hotel Villa Mercedes San Cristobal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Villa Mercedes San Cristobal?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Villa Mercedes San Cristobal?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel Villa Mercedes San Cristobal?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Villa Mercedes San Cristobal and nearby?
Have fun with nearby activities like hiking and mountain biking. Additional recreation nearby includes ecotours. Hotel Villa Mercedes San Cristobal also has a garden.
Are there restaurants at or near Hotel Villa Mercedes San Cristobal?
Yes, there are 2 onsite restaurants.
What's the area around Hotel Villa Mercedes San Cristobal like?
Hotel Villa Mercedes San Cristobal is a short 16-minute walk from Ciudad Cuauhtemoc and 5 minutes' walk from Grutas de San Cristóbal.
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