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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property
Kendal hotel with restaurant and bar/lounge

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Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Restful retreat with a neatly made bed, white linens, and plush towels.
Experience the classic charm of The County Hotel, featuring a prominent tower and traditional architecture.
Enjoy a refreshing shower in the sleek bathroom with a curved glass enclosure, handheld showerhead, pedestal sink, and toilet with a tank.
Relax in a comfortable lounge area with a grand piano, round tables, and a bar, perfect for socializing or unwinding.
Stunning entrance with double doors flanked by windows and a convenient exit sign.
Located near Yorkshire Dales, County Hotel offers a warm welcome with dry cleaning services, a cozy bar, and a restaurant. Connect to WiFi in public areas and enjoy the convenience of newspapers in the lobby. The 24-hour front desk is available for any needs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (7)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • TV in a common area
  • Reception hall

Feel at home (5)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is AED 316
AED 380 total
includes taxes & fees
Aug 25 - Aug 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | 1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 3 Twin Beds, Non Smoking

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Station Road, Kendal, England, LA9 6BT

What's nearby

  • Kendal Museum - 2 min walk - 0.2 km
  • Kendal Castle - 9 min walk - 0.8 km
  • Brewery Arts Centre - 11 min walk - 1.0 km
  • Sizergh Castle - 8 min drive - 9.2 km
  • Levens Hall and Gardens - 9 min drive - 11.5 km

Getting around

  • Manchester Airport (MAN) - 92 min drive
  • Kendal Station - 1 min walk
  • Burneside Station - 8 min drive
  • Oxenholme Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Masons Yard 24 - ‬6 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪Stramongate Chip Shop - ‬3 min walk
  • ‪The Duke of Cumberland - ‬3 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

The Lakeland Kendal Hotel, Sure Hotel Collection by BW puts you within a 15-minute drive of Yorkshire Dales National Park and Lake Windermere. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English, Polish

At a glance

DONE

Hotel size

    • 43 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
    • Offsite parking within 0.2 mi (GBP 2 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk

Facilities

  • Television in common areas
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free long-distance and local calls
  • Desk chair

More

  • Daily housekeeping
  • Restaurant dining guide

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children

Parking

  • Parking is available offsite and costs GBP 2 per day (0.2 mi away)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

Frequently asked questions

Are pets allowed at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

Are there restaurants at or near The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Yes, there's an onsite restaurant.

What's the area around The Lakeland Kendal Hotel, Sure Hotel Collection by BW like?

The Lakeland Kendal Hotel, Sure Hotel Collection by BW is a short 1-minute walk from Kendal Station and 11 minutes' walk from Kendal Castle.

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The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Shower
Lobby
Train station
Location
Parking
Bathroom

What guests liked

  • Breakfast was consistently described as great, excellent, and amazing value for money. (10 reviews)
  • Free parking was conveniently located and easily accessible for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel
Lee, 1-night trip

8/10 Very good

Not a luxury hotel by any means but very reasonably priced and conveniently located.
4-night trip

10/10 Exceptional

LEJOG day 7

Lovely hotel with very friendly staff.
C, 1-night trip

10/10 Exceptional

Great welcome, help finding parking from reception, offered to help with bags Big clean rooms Lovely breakfast and a friendly service Thank You!
Amanda, 1-night trip

8/10 Very good

A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.
Christian, 1-night trip

10/10 Exceptional

Lovely staff, well situated and good value.
Luke, 1-night trip

6/10 Good

No parking

No place to park close by.
Michelle, 1-night trip

8/10 Very good

Pleasant stay, really good size room. Only criticism is that the road it’s on is very noisy but this may have been because of the location of our room.
Matthew, 1-night trip

10/10 Exceptional

Friendly staff
Paul, 1-night trip

10/10 Exceptional

Spacious and clean rooms

Spacious and well lit rooms, comfortable beds. And excellent cooked to order hot breakfast. Slight negative is that the room needs good noise proofing, as we were disturbed by the noise from the other rooms and street.
Umair, 1-night trip

6/10 Good

Quirky hotel

Solo traveller who requested a quiet room. I did have to change room from the back of the hotel due to very noisy heating pipes to a room at the front of the hotel which had road noise from a busy junction but better than noise of pipes. Rooms are a bit faded but this is reflected in the price. It is an old building so expect a few quirks. Shower in 2nd room a lot more modern and room in better condition. Staff were excellent and helpful. Didn't eat at hotel. As a stopover from driving back from Scotland it was great value but would recommend requesting a room away from road noise from the front of hotel and avoid room 303 with noisy pipes.
1-night trip

6/10 Good

It was fine!

Very clean. Double bed made up of two singles including 2 duvets zipped together. Unfortunately I didn’t sleep brilliantly as I was in the gap being scratched by the zip.
Sarah, 1-night trip

8/10 Very good

Very nice service. Clean room. Great breakfast, hotel could improve and invest in a coffee machine.
Slawomir, 2-night trip

2/10 Poor

Extremely disappointing

1 membe of staff covering the bar,reception and serving meals. As a consequence the service was awful. We then waited over an hour for our dinner to be served. Not acceptable. The hotel was full so how come only one front facing staff on duty?
Richard, 1-night trip

10/10 Exceptional

Short trip

Found the staff very helpful, point out the free car park. Room tidy, and the breakfast was fine.
David, 1-night trip

8/10 Very good

Comfortable, tidy and good value

The staff were great. Really made my stay better. Last minute booking to avoid camping in the torrential weather and the girls working were very helpful with everything. Had an awesome night sleep. Reasonably priced for the comfort provided and breakfast was great! Would stay again.
Kay, 1-night trip

8/10 Very good

A great value for money hotel, room was clean and comfortable, the whole building is really warm, so be prepared,! The showers are far to hot for me, but my friend loves them, so its a personal thing, but they dont really go any cooler than Moulton Lava! Breakfast was amazing value for money and exceptionally tasty, the staff are all friendly and helpful. They have an arrangement with the Rugby Club to park for £2 per 24hrs, which unfortunately we didnt know about before! Overall this is a good hotel, the kettle was full of water so cleaners didn't quite pay attention to detail My biggest gripe is dropping my key into a box on reception that i felt was to accessible to everyone, and if the staff member wasn't there i felt even less inclined to drop it in, this really did not sit well with me, plus picking it up every time you come back, getting stuck behind people checking in to do so etc! I just want to go back to my room!
Michelle, 2-night trip

10/10 Exceptional

The County Hotel is a no frills hotel but it is really well located, clean and tidy with friendly staff add has everything you need for a pleasant stay. Above all it was excellent value for money and I’m very happy that I didn’t end up paying more than I needed for a good night sleep and a decent breakfast during my one night stop over in Kendal.
Richard, 1-night trip

10/10 Exceptional

Trip to Kendal

My friend and I came to Kendal for an overnight stay and really enjoyed our time at the County Hotel. Staff were very helpful and friendly. Food was lovely and very reasonable. Would stay again.
Alison, 1-night trip

10/10 Exceptional

Ideal break hotel

Enjoyed stay a bit cold but room warmed up staff very helpful with parking options. Did not have time to check out facilities available. Will be back again.
john, 1-night trip

4/10 Fair

Broken shower, grim rooms, stubborn staff

Shower was broken such that the only possible setting was scalding, intolerably hot. We were offered an alternate room but it was in a repurposed outbuilding only accessible via a weird fire escape area, so we decided to put up with the broken shower. The staff just patronised us by saying no one else had complained about it, which I find unbelievable, and that it would be colder if set on half pressure, which we obviously tried and was complete BS. We asked for a late check-out as quid pro quo, and the staff declined. The rooms are generally pretty grim - see photo of the tiny prison-style windows. Kendal isn't great either (besides one very good restaurant named Sapore) and technically not even in the Lake District. If you want lakes, mountains and pretty towns, stay in Ambleside or further Northwest. This is the only review I've ever left on here but this was possibly the worst hotel I've ever stayed in. Locals told us it had changed its name around June 2025, presumably to shed the poor reputation. Beware.
Darryl, 3-night trip

6/10 Good

Rm 212, shower tap seem broken, so no hot water come out, then no hot shower. Also the window c’t shut up traffic noise in very early morning
chi, 1-night trip

6/10 Good

Disappointing

A little disappointing, I understand the hotel has just been purchased, however considering this it took a while to figure out that the hotel is now under a different name. The hotel needs work which is expected, however the fact the restaurant is not open for evening meals was just annoying.
James, 1-night trip

8/10 Very good

Comfortable bed. Parking was a problem. Unable to access bottle opener. Foreign body in breakfast
john, 1-night trip

6/10 Good

New Ownership

We had problem finding the place as the name on the hotel was different We went past it three times We had to change rooms three times as the central heating was very loud and rattling dreadfully The maintenance man was not working that day No menu for breakfast just asked what cooked food we would like We had to screw the head of the shower up as it was not flowing properly and the mirror in the bathroom was so high I could only see my forehead in it The manager was very apologetic as they had only just taken over the hotel
Barry, 1-night trip