Located in Pond Springs, Staybridge Suites Austin NW offers a warm welcome with a breakfast buffet and free manager's reception. Unwind by the outdoor pool or explore shopping on site; connect to WiFi and enjoy extended parking.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Connecting rooms available
24/7 front desk
Pool
Pet friendly
Laundry facilities
Main amenities (12)
Daily housekeeping
Outdoor pool
24-hour fitness center
Business center
24-hour front desk
Lobby fireplace
Front-desk safe
Convenience store
Vending machine
Laundry service
Self-serve laundry
Conference space
Feel at home (6)
Free cribs/infant beds
Kitchen
Connecting/adjoining rooms available
Private bathroom
Separate dining area
Living room
The current price is AED 309
AED 309
AED 363 total
includes taxes & fees
Aug 10 - Aug 11
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Standard Room, Kitchen
Standard Room, Kitchen
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
28 sq m
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 Bedroom, Kitchen
Suite, 1 Bedroom, Kitchen
7.07.0 out of 10
Good
8 reviews
(8 reviews)
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
43 sq m
Sleeps 4
2 Double Beds
View all photos for Suite, 1 Bedroom, Kitchen
Suite, 1 Bedroom, Kitchen
8.08.0 out of 10
Very good
14 reviews
(14 reviews)
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
43 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)
Studio Suite, 1 Queen Bed, Accessible, Kitchen (Roll-In Shower)
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
33 sq m
Sleeps 2
1 Queen Bed
View all photos for Suite, 2 Bedrooms, Kitchen
Suite, 2 Bedrooms, Kitchen
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
43 sq m
Sleeps 4
2 Queen Beds
View all photos for Studio Suite, 1 Queen Bed, Kitchen
Studio Suite, 1 Queen Bed, Kitchen
8.08.0 out of 10
Very good
29 reviews
(29 reviews)
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
43 sq m
Sleeps 2
1 Queen Bed
View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Transfer Shower)
Arboretum at Great Hills Mall - 5 min drive - 8.3 km
Getting around
Austin-Bergstrom Intl. Airport (AUS) - 28 min drive
Austin Station - 23 min drive
Restaurants
Texas Roadhouse - 15 min walk
Main Event Entertainment - 13 min walk
Cabo Bob’s Burritos - 15 min walk
Jardin Corona - 13 min walk
Kerbey Lane Cafe - 14 min walk
About this property
Staybridge Suites Austin NW by IHG
At Staybridge Suites Austin NW by IHG, you'll be within a 15-minute drive of Lake Travis and H-E-B Center. Guests can take a dip in the outdoor pool or visit the 24-hour fitness center for a workout. Also, this hotel is within a short drive of Lake Austin. Fellow travelers say great things about the helpful staff.
Languages
Arabic, English, Spanish
More about this property
At a glance
Hotel size
80 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Off-leash area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite extended parking
Wheelchair-accessible parking and van parking on site
Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150.00 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 16 years old are not allowed in the swimming pool or fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW by IHG Hotel
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW by IHG Austin
Staybridge Suites Austin NW by IHG Hotel Austin
Frequently asked questions
Does Staybridge Suites Austin NW by IHG offer free cancellation for a full refund?
Yes, Staybridge Suites Austin NW by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Staybridge Suites Austin NW by IHG?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Staybridge Suites Austin NW by IHG?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Staybridge Suites Austin NW by IHG?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Staybridge Suites Austin NW by IHG?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Staybridge Suites Austin NW by IHG and nearby?
Have fun during the warmer months with activities nearby such as fishing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.
Does Staybridge Suites Austin NW by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Staybridge Suites Austin NW by IHG like?
Staybridge Suites Austin NW by IHG is in Pond Springs, a short 10-minute walk from Main Event Entertainment.
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Staybridge Suites Austin NW by IHG Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Family friendly
Kitchen
Food
Location
Bedrooms
Bathroom
What guests liked
Breakfast was consistently good and fresh with many options available. (19 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 21, 2025
Love it
Great
Javier
Javier, 1-night trip
10/10 Exceptional
Jun 24, 2025
The staff waa amazingly friendly and helpful. Breakfast was always hot and fresh, very good!! My kida loved the pool.
susana
susana, 3-night trip
8/10 Very good
Jun 18, 2025
Hotel staff was amazing! Breakfast buffet was great. Hotel and hotel grounds were clean. Only rated 4 stars due to water pressure in showers.
Allison
Allison, 3-night trip
8/10 Very good
Jun 23, 2025
Great experience. Good for large family. Breakfast was good. Rooms were clean.
LaxmiKanth
LaxmiKanth, 1-night trip
10/10 Exceptional
Apr 10, 2025
Great respite spot from a
Christina
Christina, 2-night trip
10/10 Exceptional
Apr 14, 2025
I liked how it was quite and easy access to stores and food. Also the staff was very friendly and helpful.
Cynthia
Cynthia, 2-night trip
4/10 Fair
Jul 17, 2025
No hot water..
I never really got to stay there. They did not have hot water and I got to know about it just as I called to say that I was going to check-in late. I had to find a different hotel at midnight.. not the best of experiences.
They did offer to find me a place at Fairfield inn which is like a sister property. But Fairfield is not pet friendly.
Raghu
Raghu, 3-night trip
10/10 Exceptional
May 17, 2025
on a scale of 1-10 I give it a 15+
I loved the room, it was just what I wanted. It was perfect. It was comfortable, clean, quiet and reasonable. the staff was friendly and helpful. I highly recommend this hotel.
Gail Y
Gail Y, 3-night trip
10/10 Exceptional
Jun 5, 2025
Clean and quaint!
The hotel was clean and quaint!
We appreciate the guest services for accommodating us when we arrived before scheduled. They honored a long forgotten IHG membership that I haven't used since 2017 and allowed us that privilege. They also provided various services throughout our stay with a smile and none of the sass that seems to qualify as customer service nowadays.
A pleasure and a joy!
God willing, we will stay again!
Jeron
Jeron, 3-night trip
8/10 Very good
Mar 11, 2025
Excellent two-night stay…very clean, nice amenities…mostly felt safe but parking area on all sides could be lit better at night. Would definitely stay here again.
Deborah
Deborah, 2-night trip
10/10 Exceptional
May 9, 2025
Value for money
Value for money
Vijayshankar
Vijayshankar, 14-night trip
10/10 Exceptional
Feb 5, 2025
Very nice room in a great hotel
terry
terry, 6-night trip
8/10 Very good
Jan 18, 2025
Good food, nice service & quite place
naveen kumar
naveen kumar, 4-night trip
10/10 Exceptional
Mar 23, 2025
It was wonderful! Ashton was very helpful with giving us another room because our water pressure wasn’t working in our first room. Our whole experience was wonderful!! 10/10 would highly recommend!!
Abigail
Abigail, 2-night trip
10/10 Exceptional
Mar 10, 2025
Staff was very attentive. Appreciated the breakfast and complimentary wine. The room was excellent. Pleasantly surprised with the quality of the mattress on the couch. Nice sleep
Olga
Olga, 3-night trip
10/10 Exceptional
Mar 15, 2025
Great bargain near Austin
The pepole and service were great. The location was close to Austin. Probably time for updates, yet at this pricepoint a good value.
Jonathan
Jonathan, 4-night trip
10/10 Exceptional
Jan 25, 2025
Great Price!
Clean and comfortable with a nice, hot breakfast. Very friendly and helpful gentleman at the front desk.
Kim
Kim, 2-night trip
10/10 Exceptional
Oct 23, 2024
Great location, everything you need.
Richard
Richard, 7-night trip
10/10 Exceptional
Jul 20, 2025
Nice facility, great staff
I stayed here a few weeks ago and no problems with the facility itself. Really nice and roomy. Clean and nice ammenities. Seems like it may have been a Residence Inn at one time so it's a good value at the price that I paid.
This time things didn't go as smoothly but still 5 stars as it wasn't something they could control and the employees were great. Unfortunately they were experiencing a facility wide hot water issue outage for a couple days. I also had an issue with the lock on my door which kept me from being able to get into my room when I was in a big hurry. Initially they thought it was the battery but they literally had to use a wire under the door to reach up and grab the handle from the inside to get it open. Pretty impressive manever really. The combination of the problems from the facility were frustrating but the manager (Daniella) was great. I'm sure she was dealing with a lot of unhappy travelers but she is so empathetic and kind that it would be impossible to leave with a negative overall impression of the place. She ended up transfering me to another hotel on the other side of the parking lot which was just as nice. I'll definitely stay here again on my next trip to Austin as any facility can have mechanical issues but very few will have the staff to handle things so well.
David
David, 4-night trip
8/10 Very good
Mar 16, 2025
Great Hotel
Our check-in started rough, our room was not ready at check-in time (3p), however, this was due to IHG members get late check out. WOW! We became members to take advantage of this benefit. The service was great, very nice and accommodating. The hotel's location was great. It was near restaurants and not too much traffic going or coming throughout the day. Definitely would recommend it and stay here in the future.
jessica
jessica, 1-night trip
10/10 Exceptional
Dec 26, 2024
Nice Hotel
The room is with a kitchen. Very good for cooking and staying longer visitors.
Verified traveler
6-night trip
10/10 Exceptional
Jun 10, 2024
Great stay
Ariel
Ariel, 8-night trip
4/10 Fair
Mar 29, 2025
Nope
Room was filthy at the onset. No toilet paper either. Had to beg for three days for housekeeping to show up and when they finally did, they didn’t actually clean. Just replenished towels. Also the room smelled like wet dog. Never again.
Monica
Monica, 5-night trip
10/10 Exceptional
Feb 17, 2025
Older but nice
Older hotel, shows its age some. All other entrance doors lock and disable by 11pm, makes parking on bad weather days ridiculous. You then have to park in back and walk all the way around to front doors to get in.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
May 18, 2024
Friendly and well prepared staff; easy parking; good breakfast; excellent housekeeping; comfortable room.