10/10 Exceptional
Jul 5, 2024
Joanne
Joanne, 7-night trip
Hotel Balcón del Parque
3.0 star property
Xalapa hotel with restaurant
Choose dates to view prices
Photo gallery for Hotel Balcón del Parque
Nestled in the heart of the city, Hotel Balcón del Parque offers a warm welcome with a restaurant and high-speed WiFi. Enjoy convenient perks like luggage storage, an elevator, and 24-hour front desk support.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Non-smoking
- 24/7 front desk
- Air conditioning
- Free parking
- Free WiFi
- Restaurant
Main amenities (5)
Main amenities (5)
- Daily housekeeping
- Restaurant
- 24-hour front desk
- Air conditioning
- Luggage storage
Feel at home (6)
Feel at home (6)
- Private bathroom
- Television
- Daily housekeeping
- Coffee/tea maker
- Elevator
- Premium bedding
Room options
Check availability for these dates
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Standard Room
Standard Room
9.09.0 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Air conditioning
Smart TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
- Park view
- Sleeps 2
- 1 King Bed
View all photos for Standard Double Room
Standard Double Room
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
Highlights
Air conditioning
Smart TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
- Park view
- Sleeps 4
- 2 Queen Beds
View all photos for Junior Room
Junior Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Premium bedding
Hair dryer
Private bathroom
- Park view
- Sleeps 4
- 2 Queen Beds
View all photos for Senior Room
Senior Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Premium bedding
Hair dryer
- Park view
- Sleeps 4
- 2 Queen Beds
View all photos for Superior Room
Superior Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Smart TV
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Separate bathtub and shower
- Park view
- Sleeps 2
- 1 King Bed
View all photos for Family Cabin
Family Cabin
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Premium bedding
Hair dryer
- Park view
- Sleeps 4
- 2 Queen Beds
View all photos for Presidential Cabin
Presidential Cabin
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Premium bedding
Hair dryer
- Park view
- Sleeps 2
- 1 King Bed
View all photos for Presidential Room
Presidential Room
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Down duvet
Premium bedding
Hair dryer
Separate bathtub and shower
- Park view
- Sleeps 4
- 2 Queen Beds
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About the neighborhood
Rafael Ramírez, 62, Xalapa, VER, 91000
What's nearby
- Los Tecajetes Park - 2 min walk - 0.2 km
- State Theatre - 5 min walk - 0.5 km
- Juarez Park - 13 min walk - 1.2 km
- Xalapa Cathedral - 15 min walk - 1.3 km
- Paseo de los Lagos Park - 8 min drive - 2.3 km
Getting around
- Xalapa, Veracruz (JAL-El Lencero) - 26 min drive
- General Heriberto Jara Intl. Airport (VER) - 130 min drive
- Xalapa Station - 13 min drive
Restaurants
- Asadero Cien - 4 min walk
- Churrería de Xalapa - 2 min walk
- La Estancia de los Tecajetes - 7 min walk
- Hotel Xalapa - 6 min walk
- Caffé del Corso - 5 min walk
About this property
Hotel Balcón del Parque
When visiting Xalapa, Hotel Balcón del Parque is a great choice to consider. Guests looking for a bite to eat can check out Sal & Piedra, which is open for breakfast and lunch and offers garden views.
At a glance
Hotel size
- 26 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- Free covered onsite self parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Restaurant
Services
- 24-hour front desk
- Luggage storage
Facilities
- Mosquito nets
Accessibility
- Elevator
- Elevator door width (inches): 78
- Wheelchair accessible
- Wheelchair-accessible path to elevator
- Front entrance ramp
- Well-lit path to entrance
- Tile flooring in room
Room amenities
Be entertained
- Smart television
- Cable TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Down comforter
- Premium bedding
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi (speed of 50+ Mbps)
Food and drink
- Free bottled water
More
- Daily housekeeping
Special features
Dining
Sal & Piedra - Overlooking the garden, this family restaurant serves breakfast and lunch.
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa
Frequently asked questions
Does Hotel Balcón del Parque offer free cancellation for a full refund?
Yes, Hotel Balcón del Parque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Balcón del Parque?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Balcón del Parque?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Balcón del Parque?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Balcón del Parque?
No, this hotel doesn't have a casino, but Big Bola Casino (9-min drive) is nearby.
Are there restaurants at or near Hotel Balcón del Parque?
Yes, Sal & Piedra offers garden views.
What's the area around Hotel Balcón del Parque like?
Hotel Balcón del Parque is a short 1-minute walk from Los Tecajetes Park and 6 minutes' walk from State Theatre.
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Reviews
Hotel Balcón del Parque Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.4
Amenities
9.4
Staff & service
9.6
Eco-friendliness
9.6
Property conditions & facilities
Reviews
10/10 Exceptional
Jun 18, 2025
I wish I would’ve stayed longer.
Ivan
Ivan, 1-night trip
10/10 Exceptional
May 2, 2025
I love it
ANTONIO
ANTONIO, 1-night trip
10/10 Exceptional
Nov 9, 2024
Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Barbara
Barbara, 4-night trip
10/10 Exceptional
Oct 27, 2025
El hotel ofrece una gran vista e instalaciones muy modernas
Everardo
Everardo, 2-night trip
10/10 Exceptional
Sep 22, 2025
Amplio, limpio y personal agradable.
Violeta
Violeta, 3-night trip
10/10 Exceptional
Aug 18, 2025
Beautiful place, big room, very comfortable, great food in the restaurant will be back.
Malgorzata
Malgorzata, 3-night trip
10/10 Exceptional
Aug 15, 2025
Excelente hotel y vista increíble
Antonio
Antonio, 2-night trip
8/10 Very good
Aug 9, 2025
Mejorar servicio de alimentos a habitacion
No tiene una mesa dedicada para comer algo si pides servicio de alimentos a la habitación. Tuvimos que comer en la cama.
El servicio de alimentos a la habitación no es muy bueno. Fue complicado comunicarse al restaurant.
Verified traveler
1-night trip
10/10 Exceptional
Jul 31, 2025
Gracias
Berenise Elizabeth
Berenise Elizabeth, 1-night trip
10/10 Exceptional
Jul 27, 2025
Nos hospedaríamos ahí seguro si regresamos
Now fue muy bien , nos gustó mucho el hotel , la vista al parque es preciosa . Es un hotel limpio , moderno , con todo nuevo . Tiene muy buen servicio y buen restaurante .
Norma
Norma, 3-night trip
6/10 Good
Jul 25, 2025
No me gustó el trato del personal, no son atentos, y se escucha todo de las otras habitaciones
Ronaldo
Ronaldo, 1-night trip
10/10 Exceptional
Jul 23, 2025
Es un hotel estupendo, moderno, impecable y con muy buen servicio
Max
Max, 2-night trip
10/10 Exceptional
Jul 22, 2025
Beautiful view of the park
Geoffrey
Geoffrey, 3-night trip
10/10 Exceptional
Jul 21, 2025
Good hotel but not in a convenient location. A bit far from coffee shops and restaurants.
Kamil
Kamil, 3-night trip
10/10 Exceptional
Jul 21, 2025
Hermosa vista y súper tranquilo
Karina
Karina, 1-night trip
8/10 Very good
Jul 20, 2025
Vista increíble
Personal amable, la habitación muy limpia y cómoda. Cuentan con estacionamiento techado, las vistas al Parque de los Tecajetes son muy bonitas. Me tocó algo de ruido por la noche porque había un evento, por lo demás es una excelente opción para hospedarse.
Claudia
Claudia, 1-night trip
10/10 Exceptional
Jul 14, 2025
Vista increíble.
Ies Robles
Ies Robles, 1-night trip
4/10 Fair
Jul 10, 2025
Total ausencia de empatía y servicio al cliente
Al día siguiente de que llegamos, mi hijo salió de la habitación a las 2:00 pm y cuando regresamos a las 8:30 pm no habían hecho la limpieza
A regañadientes la señorita en la recepción me dijo que nos darian otra habitación después de tener cero empatía ante nuestra situación diciendo que nonera su culpa porque la política de limpieza (que no nos indicaron en ningún momento) era hasta las 3:00 pm
Mabel
Mabel, 3-night trip
10/10 Exceptional
Jul 4, 2025
El mejor hotel en el que me eh hospedado.
Norman Henry
Norman Henry, 1-night trip
8/10 Very good
Jun 30, 2025
El hotel es céntrico y tiene una vista muy bonita, lo recomiendo :)
Desi
Desi, 1-night trip
10/10 Exceptional
Jun 26, 2025
Muy bonito lugar
guillermo
guillermo, 1-night trip
10/10 Exceptional
Jun 24, 2025
Me sorprendió mucho el hotel, muy cómodo y bonito, solo estuvimos una noche pero sin duda alguna volveríamos a alojarnos.
VICTOR
VICTOR, 1-night trip
2/10 Poor
Jun 23, 2025
Execelentes instalaciones, maña atención cliente
Pablo Enrique de Jesus
Pablo Enrique de Jesus, 1-night trip
10/10 Exceptional
Jun 21, 2025
Increible, la atencion, la limpieza
El restaurante 10 / 10
Maria del Rosario
Maria del Rosario, 1-night trip