In the heart of Old Town Square, Wellness Hotel Step offers a tranquil retreat. Unwind with a massage at the onsite spa or get active in the gym and racquetball/squash courts. Enjoy refreshing moments by the indoor pool, take advantage of car rentals on site, and relax in style with WiFi and dry cleaning/laundry services. Previous guests rave about the helpful staff.
When you stay at Wellness Hotel Step, you'll be within a 10-minute drive of Old Town Square and Wenceslas Square. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include 3 outdoor tennis courts, an indoor pool, and a bar/lounge. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Balabenka Stop is 7 minutes and Ocelářská Stop is 12 minutes.
At a glance
Hotel size
198 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Covered onsite valet parking (EUR 20 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Room service
Water dispenser
Traveling with children
Children's pool
What to do
Tennis lessons
Racquetball/squash
Discount at nearby fitness center
Working away
10 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An indoor pool
Full-service spa
3 indoor tennis courts
3 outdoor tennis courts
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Dining
RESTAURANT BOHEMIA - This restaurant serves lunch and dinner. Open daily.
LOBBY BAR - This bar specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.04 per person, per night, up to 60 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one-way, maximum occupancy 4)
Late check-out can be arranged for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from August 28 to September 10:
Sauna
Spa
Swimming pool
Tennis courts
The following facilities are closed on Christmas Eve:
Full-service spa
Sauna
Hot tub
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 22 per pet, per night
Parking
Covered valet parking costs EUR 20 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
National rating
Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 4 stars.
Also known as
Hotel Step
Hotel Step Wellness
Hotel Wellness Step
Step Hotel Wellness
Step Wellness Hotel
Wellness Hotel Step
Wellness Hotel Step Prague
Wellness Step Hotel
Wellness Step Prague
Wellness Hotel Step Hotel
Wellness Hotel Step Prague
Wellness Hotel Step Hotel Prague
Frequently asked questions
Does Wellness Hotel Step offer free cancellation for a full refund?
Yes, Wellness Hotel Step does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wellness Hotel Step?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:30 PM.
Are pets allowed at Wellness Hotel Step?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 22 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Wellness Hotel Step?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Wellness Hotel Step?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one-way.
What are the check-in and check-out times at Wellness Hotel Step?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge.
What is there to do at Wellness Hotel Step and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Wellness Hotel Step also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Wellness Hotel Step?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around Wellness Hotel Step like?
Wellness Hotel Step is a short 7-minute walk from Balabenka Stop and 19 minutes' walk from O2 Arena.
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