Located on the beach, Mercure Penang Beach offers a warm welcome with an outdoor pool and children's pool. Savor breakfast at The Ombak restaurant, which serves up ocean views along with your meal. With in-room WiFi, a gym for fitness enthusiasts and helpful staff that previous guests rave about.
505, Jalan Tanjung Bungah, George Town, Penang, 11200
What's nearby
Straits Quay Mall - 17 min walk - 1.5 km
Gurney Plaza - 3 min drive - 3.5 km
Arulmigu Balathandayuthapani Temple - 5 min drive - 4.2 km
KOMTAR - 8 min drive - 7.3 km
Penang Hill - 17 min drive - 11.4 km
Getting around
Penang Intl. Airport (PEN) - 40 min drive
Tasek Gelugor Station - 42 min drive
Penang Sentral - 42 min drive
Sungai Petani Station - 50 min drive
Restaurants
Viva Local Food Haven - 6 min walk
Taiba Shawerma - 6 min walk
Pang Seafood - 3 min walk
Viva Japanese Restaurant - 7 min walk
Lao Hakka Restaurant - 4 min walk
About this property
Mercure Penang Beach
Mercure Penang Beach is a great choice for your beach stay in George Town, putting you near activities like parasailing, windsurfing, and water skiing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Offering a beachfront location, The Ombak serves breakfast, lunch, and dinner. Other features include a children's pool, a terrace, and a garden. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
Chinese (Mandarin), English, Malay
More about this property
At a glance
Hotel size
220 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Children's menu
What to do
On the beach
Pool table
Kayaking nearby
Water skiing nearby
Working away
4 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 1993
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Ombak - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 40 for adults and MYR 40 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for MYR 106.0 per night
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town
Frequently asked questions
Does Mercure Penang Beach offer free cancellation for a full refund?
Yes, Mercure Penang Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Penang Beach?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Penang Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Penang Beach?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Penang Beach?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Mercure Penang Beach and nearby?
Have fun with nearby activities like fishing, kayaking, and parasailing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area. Mercure Penang Beach also has a garden.
Are there restaurants at or near Mercure Penang Beach?
Yes, The Ombak offers alfresco dining and ocean views.
What's the area around Mercure Penang Beach like?
Mercure Penang Beach is a short 19-minute walk from Straits Quay Mall and 8 minutes' walk from Penang Avatar Secret Garden.
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Mercure Penang Beach Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
7.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Children
Food
Location
Bathroom
Breakfast
Bar
Value
Beach
Reviews
6/10 Good
Nov 28, 2024
Clean and nice to stay for short time.
Noor
Noor, 2-night trip
10/10 Exceptional
Jan 23, 2025
Ocean view room was nice. Comfortable size room with all the amenities
Theresa
Theresa, 2-night trip
10/10 Exceptional
Jun 20, 2025
Great family hotel on the beach
It was our annual family getaway and Mercure Penang Beach ticked off most of the checkboxes except a few! The room was great with a fantastic view of the sea. A nice pool and the beach just in front was wonderful. However, we faced few issues with service. On the first day after the check-in, they seemed to have misplaced our luggage. It took a couple of hours and multiple calls to the front desk to finally get our luggages in the room.Also the housekeeping could be a bit more thorough as both the shampoo and the toilet paper were out in the bathroom and we had to call the front desk to get replacement.
Muhammad
Muhammad, 4-night trip
10/10 Exceptional
Mar 10, 2025
The beach is nice. Could have used some more clean up. There were trash litter around that kind of making dipping into the warm ocean less of an attraction.
tom
tom, 3-night trip
8/10 Very good
Oct 8, 2024
Room was spacious and convenient for small family. Beach right beside hotel allows my family to go to beach anytime easily.
K A
K A, 1-night trip
8/10 Very good
Nov 11, 2024
Nice property but dated.
Simone
Simone, 3-night trip
8/10 Very good
Feb 1, 2024
my second time staying there. very convenient location, friendly staff and rooms are decently clean
Elizabeth Veronica
Elizabeth Veronica, 3-night trip
10/10 Exceptional
Sep 23, 2024
Room was decent size. Great staff. Limited dining options around the hotel.
Hsiu Jiuan
Hsiu Jiuan, 2-night trip
10/10 Exceptional
Nov 7, 2022
The staff were all friendly and helpful. I enjoyed my stay
FirdausAb
8/10 Very good
Jun 3, 2024
Clean room, and great staff service at the counter. Over all it was a great stay and we enjoyed it. Walking distance to a nearby hawker centre. Our regular go to hotel in Penang.
SOON LIN
SOON LIN, 3-night trip
8/10 Very good
Sep 27, 2024
Good staff in the bar and housekeeping
Other areas need more attention restaurant in particular
Limited food choices. But lots of places to eat outside in walking distance.
Beach in front of hotel good but could do with some more sunbeds and Matt's.
Enjoyed the stay and would return with managed expectations
Iain
Iain, 9-night trip
6/10 Good
Mar 3, 2025
The only thing I dislike is the bathroom area where the shower curtain smell and bath towels smell too. I’ve requested twice bath towels and it is still smell.
Shernie
Shernie, 2-night trip
10/10 Exceptional
Jun 11, 2024
So beautiful and relaxing!
Beautiful beach walk and soothing wave sounds!
Strange smell at the restaurant.
Verified traveler
2-night trip
10/10 Exceptional
Mar 25, 2024
Mercure Penang
Nice hotel, right on a private beach! Very safe & quiet area serviced by good transportation options to get into downtown.
Gordon
Gordon, 3-night trip
10/10 Exceptional
Aug 26, 2023
Staff is kind and friendly
Leo
Leo, 3-night trip
4/10 Fair
Dec 19, 2024
Older Hotel that needs updating.
Bathroom door rotten at the bottom and room very dusty
Timothy H
Timothy H, 1-night trip
10/10 Exceptional
Jan 14, 2024
Scenic spot from the time you enter lobby
Very scenic place. Rooms a lil dated but still comfortable. On site restaurant is ok and bar as well. The private beach is a winner all day
Eugene
Eugene, 2-night trip
10/10 Exceptional
May 30, 2023
Another review mentioned weak Wi-Fi connectivity, but we had no problems at all and were comfortable. Good staff , service and easy access to many places. It was a nice hotel, not too expensive.
SAORI
SAORI, 12-night trip
10/10 Exceptional
Sep 17, 2022
we booked a suits that comes with big refrigerator, a microwave and utensils. A nice beach-front resort hotel and kids friendly place to stay. ample parking (free) space for driver.
FOONG LAIN
FOONG LAIN, 3-night trip
10/10 Exceptional
May 9, 2023
Mercure is a good quality joel! Lived up to my expectations after visiting others in the chain!
Marla
Marla, 1-night trip
8/10 Very good
Dec 16, 2023
Nice and clean rooms, some sound of the road is easily heard esp at night. Might need better sound proofing of the windows
SOON LIN
SOON LIN, 4-night trip
2/10 Poor
Dec 21, 2024
Utterly appalling reservation receptionist phone service. Rang twice and put in hold for er leading to non-confirmation of my hotel reservation. Yet they taken out money from my credit card! Unreliable, highly not recommended to book anything at this hotel. Poor hotel staff training! Horrible experience!
Evonne
Evonne, 2-night trip
10/10 Exceptional
Aug 15, 2023
Good
Lynn
Lynn, 3-night trip
8/10 Very good
Apr 2, 2024
Great hotel but cramped bathroom
It's a nice hotel for the rate charged. Great service and nice location by the beach. Only complaint I have is the cramped bathroom. The door to the bathroom opens inwards and makes it very tight to move around in the bathroom. I don't understand why they don't have the door open outwards instead. The door frames will allow that.
John
John, 7-night trip
6/10 Good
Aug 19, 2024
Lack of room amenities
Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building.
One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential.