Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

2.5 star property
Dallas hotel with indoor pool and 24-hour fitness

Choose dates to view prices

In downtown Dallas, Holiday Inn Express Hotel & Suites DALLAS WEST is where relaxation meets convenience. Take a dip in the indoor pool or unwind with dry cleaning/laundry services and a spa tub. With high-speed WiFi, 24-hour gym access, and helpful staff on hand to make your stay seamless.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Hot tub
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Cable TV service
The current price is AED 356
AED 410 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
4321 Communications Dr, Dallas, TX, 75211

What's nearby

  • Western Heights Cemetery - 4 min drive - 6.3 km
  • Stevens Park Golf Course - 4 min drive - 7.1 km
  • Trinity River - 5 min drive - 9.6 km
  • Reunion Tower - 5 min drive - 10.7 km
  • The Sixth Floor Museum at Dealey Plaza - 6 min drive - 11.1 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive
  • Love Field Airport (DAL) - 26 min drive
  • Dallas Union Station - 13 min drive
  • West Irving Station - 15 min drive
  • Dallas Medical-Market Center Station - 16 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Ojos Locos - ‬12 min walk
  • ‪Taco Cabana - ‬6 min walk

About this property

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG

At Holiday Inn Express Hotel & Suites DALLAS WEST by IHG, you'll be within a 10-minute drive of American Airlines Center and Dallas Market Center. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Also, Kay Bailey Hutchison Convention Center and Reunion Tower are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Contactless check-in available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:30 AM

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express DALLAS WEST
Holiday Inn Express Hotel DALLAS WEST
Holiday Inn Express Hotel And Suites Dallas West
Holiday Inn Express Hotel Suites DALLAS WEST
Inn Express DALLAS WEST

Frequently asked questions

Does Holiday Inn Express Hotel & Suites DALLAS WEST by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites DALLAS WEST by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Holiday Inn Express Hotel & Suites DALLAS WEST by IHG and nearby?

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG has an indoor pool and a 24-hour fitness center, as well as a hot tub.

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Reviews

Holiday Inn Express Hotel & Suites DALLAS WEST by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast options were good, fresh, and delicious with a variety of items to choose from. (18 reviews)
  • Breakfast was good and there were many nearby dining options within walking distance. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Hot Tub
Indoor pools
Children
Amenities
Store

Reviews

10/10 Exceptional

Love the stay and location. The only thing the pillows were too soft but i would definitely recommend and stay again.
Amber, 1-night trip

8/10 Very good

Room was perfect and in a great and accessible location for what we were looking for
Amanda, 1-night trip

10/10 Exceptional

Clean, friendly staff
Alan, 1-night trip

10/10 Exceptional

Enjoyed out stay

Clean and friendly place breakfast was great.
Noami, 1-night trip

6/10 Good

Breakfast was great - felt very safe in parking lot and on the grounds. PROBLEM - GOT RESERVATIONS ALL SCREWED UP AFTER SEVERAL CALLS TO VERIFY BEFORE ARRIVAL.
SHARON, 1-night trip

10/10 Exceptional

A great place to stay.

The hotel was very clean. The staff was very nice and professional. The hotel was close to various fast foods restaurants and close to various stores. The breakfast was good.
3-night trip

10/10 Exceptional

great stay! i stayed a few times throughout the week due to my ac quitting on me in the hot summer, staff was always friendly and the rooms spotless. close to lots of food options, very easy parking.
alesha, 1-night trip

10/10 Exceptional

Ckean facilities, friendly staff.
Kevin, 1-night trip

10/10 Exceptional

Great Stay
Angela, 1-night trip

10/10 Exceptional

bathroom was s little worn out but, and breakfast was a little bleak but over all great service comfy bed and great price
Irving, 3-night trip

10/10 Exceptional

Close to restaurants and stores
Olivia, 2-night trip

10/10 Exceptional

Clean property in a convenient area.
Jeff, 1-night trip

4/10 Fair

People were great. Place was clean. Bed was like sleeping on concrete. If it wasn’t for the bed I would have given this 5 stars.
Jason, 2-night trip

10/10 Exceptional

Very clean and excelente service
Monica Alejandra, 3-night trip

10/10 Exceptional

Very clean and a great breakfast
Mikel, 1-night trip

10/10 Exceptional

Great place very clean
Roman, 1-night trip

10/10 Exceptional

Great place and great people
Rhonda, 3-night trip

10/10 Exceptional

Clean
Jeff, 1-night trip

8/10 Very good

Nice place

Great stay, just wish the hot tub was working. Maybe it will be fixed next time I stay.
Josh, 3-night trip

4/10 Fair

I don’t usually do reviews but my room was pretty gross. Not only were there tons of nasty looking stains all over the carpet, but the floors in general were simply dirty. The bathroom was pretty gross as well. The shower Curtain was stained, the caulking in the tub looked like it was done by a child, nearly everything in the bathroom was peeling, it was simply gross. The staff was unprofessional. The female manager who was often at the desk seemed to have a bad attitude. I went to purchase some drinks from the shop and stood waiting while she had a long conversation with someone from housekeeping.. it was in Spanish but they were giggling, and when I approached the desk she held up her finger for me to wait (which is fine), but continued to have her long conversation with housekeeping. When she was done, she turned to me and seemed annoyed and said “yes?” It just seemed really unprofessional. The pros: the lobby was clean, the bed was comfy
Brittany, 3-night trip

8/10 Very good

It was close to the event we were attending.
Julia, 3-night trip

8/10 Very good

Only negative is that they didn’t have enough luggage carts. There were only 2 when we checked in and none available when we checked out.
jennifer, 2-night trip

10/10 Exceptional

Excellent service
Maria, 1-night trip

10/10 Exceptional

I had a wonderful stay! Only complaint is the breakfast wasn’t as good as it normally is at other locations. Other than that it was perfect!
Michayla, 3-night trip

10/10 Exceptional

Great
Sonia, 1-night trip