In the heart of Otaru, HOTEL NEUSCHLOSS OTARU offers an elegant retreat with a bar, full-service spa, and fine-dining restaurant. Unwind in the sauna or soak in the spa tub. With free in-room WiFi and concierge services at your fingertips.
Reviews
6.06.0 out of 10
Good
Popular amenities
Spa
Bar
Free parking
Non-smoking
24/7 front desk
Air conditioning
Main amenities (9)
Housekeeping (on request)
Restaurant and bar/lounge
Full-service spa
Breakfast available
Meeting rooms
24-hour front desk
Vending machine
Microwave in a common area
Concierge services
Feel at home (6)
Private bathroom
In-room climate control (air conditioning)
Cable TV service
Free self parking
Free toiletries
Hair dryer
The current price is AED 819
AED 819
AED 900 total
Nov 5 - Nov 6
Why we love this property
Spa retreat sanctuary
The full-service spa opens daily for total relaxation. Guests can unwind in the sauna and hot tub while surrounded by national park beauty.
Breakfast and bites
Savor cooked-to-order breakfast at this hotel's restaurant. The on-site bar offers the perfect spot to unwind after a day of adventures.
Work and play balance
Located in the city center, this hotel offers meeting rooms for business needs. After work, guests can relax at the spa, sauna, or hot tub.
At HOTEL NEUSCHLOSS OTARU, you'll be within a 10-minute drive of Otaru Canal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.
At a glance
Hotel size
58 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
Shared microwave
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Facilities
Full-service spa
Accessibility
Thin carpet in room
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Slippers
Sleep well
Down comforter
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Electronic bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
More
Housekeeping (on request)
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Dining
レストラン「ブラウキュステ」 - Onsite fine-dining restaurant.
バーラウンジ「ペルレ」 - Onsite bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 990 for children
Housekeeping is offered for an extra charge of JPY 1100 per day
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Diners Club, JCB International, Union Pay
Also known as
HOTEL NEUSCHLOSS OTARU Hotel
HOTEL NEUSCHLOSS OTARU otaru
HOTEL NEUSCHLOSS OTARU Hotel otaru
Frequently asked questions
Are pets allowed at HOTEL NEUSCHLOSS OTARU?
Sorry, pets aren't allowed.
Is parking offered on site at HOTEL NEUSCHLOSS OTARU?
Yes, there's free self parking.
What are the check-in and check-out times at HOTEL NEUSCHLOSS OTARU?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.
What is there to do at HOTEL NEUSCHLOSS OTARU and nearby?
HOTEL NEUSCHLOSS OTARU has a spa.
Are there restaurants at or near HOTEL NEUSCHLOSS OTARU?
Yes, there's an onsite restaurant, レストラン「ブラウキュステ」.
What's the area around HOTEL NEUSCHLOSS OTARU like?
HOTEL NEUSCHLOSS OTARU is in the heart of Otaru, a short 8-minute walk from Otaru Aquarium and 13 minutes' walk from Otaru Kihinkan.
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