When you stay at Novotel Hangzhou Xintiandi, you'll be within a 10-minute drive of West Lake. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour health club for a workout. The property is just a short walk to public transportation: Xintiandi Street Station is 14 minutes and Dongxinyuan Station is 14 minutes.
Hangzhou Tower Shopping Mall - 6 min drive - 6.7 km
Hangzhou China Silk Town - 7 min drive - 6.8 km
West Lake - 9 min drive - 8.9 km
Zhejiang University Yuquan Campus - 10 min drive - 10.7 km
Getting around
Hangzhou (HGH-Xiaoshan Intl.) - 35 min drive
East Railway Station (East Square) Station - 8 min drive
Yuhang Railway Station - 16 min drive
Hangzhou Yuhang Station - 17 min drive
Xintiandi Street Station - 14 min walk
Dongxinyuan Station - 14 min walk
Xiwen Street Station - 15 min walk
Free airport pick-up
Restaurants
汉堡王 - 3 min drive
星巴克(新天地中心店) - 17 min walk
McDonald's (麦当劳) - 3 min drive
鸽子Pigeon Taproom - 4 min drive
McDonald's (麦当劳) - 3 min drive
About this property
Novotel Hangzhou Xintiandi
When you stay at Novotel Hangzhou Xintiandi, you'll be within a 10-minute drive of West Lake. Guests can grab a bite to eat at the coffee shop/cafe and visit the 24-hour health club for a workout. The property is just a short walk to public transportation: Xintiandi Street Station is 14 minutes and Dongxinyuan Station is 14 minutes.
At a glance
Hotel size
147 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 6:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15
Check-out time is 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Children aged 12 and younger eat free breakfast
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
Free secured onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Onsite garage
Transfers
Free airport pickup from 6:00 AM to 6:30 AM
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Shared microwave
Shared refrigerator
Water dispenser
What to do
Hot springs nearby
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2025
Safe-deposit box at front desk
Communal living room
24-hour health club
At least 80% of food locally-sourced
Double-glazed windows
Comprehensive food waste policy
Lockers available
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
10 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Doorbell and phone notification
Well-lit path to entrance
Area rugs in public areas
Area rugs in room
Thin carpet in room
Tile flooring in public areas
Tile flooring in room
Hardwood flooring in room
High pile carpet in room
Room amenities
Be entertained
65-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Children's robes and slippers
Iron/ironing board (on request)
Window screens
Laundry detergent
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Day bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate dining area
Freshen up
Rainfall showerhead
Shower only
Shampoo
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Desk chair
Printer
Food and drink
Free bottled water
Dining table
More
Housekeeping (on request)
Energy-saving switches
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 78 for adults and CNY 78 for children
Bed sheets are available for an extra charge of CNY 0 per bed, per stay (or guests may bring their own)
Children & extra beds
Rollaway beds are available for CNY 150.0 per day
Policies
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa
Frequently asked questions
Are pets allowed at Novotel Hangzhou Xintiandi?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Hangzhou Xintiandi?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Novotel Hangzhou Xintiandi?
Yes, a free shuttle from the airport is available from 6:00 AM to 6:30 AM on request.
What are the check-in and check-out times at Novotel Hangzhou Xintiandi?
Check-in start time: 6:00 AM; Check-in end time: anytime. Check-out time is 2:00 PM. Express check-in is available.
What is there to do at Novotel Hangzhou Xintiandi and nearby?
Maintain your daily exercise routine at the 24-hour health club.
Are there restaurants at or near Novotel Hangzhou Xintiandi?
Yes, there's an onsite restaurant.
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