The staff are friendly and helpful. The room was lerge enough. The beds are made regularly, and the sheets and towels are changed often enough. But I don't think they actually clean the rooms very often. The location is very urban. Within a few hundred meters of the hotel are many fine restaurants and cafes as well as a busy shopping street with high-end stores. Also, across the street is a Salvation Army Service Center, so you will meet people from all walks of life. The hotel has a long list of rules, including specific criminal behavior they do not allow. This makes me wonder if they have had these things occurring there in the past. Be aware of your surroundings, and enjoy your stay.