8/10 Very good
May 31, 2025
John
John, 4-night trip
Hotel Nord Otaru
4.0 star property
Riverfront hotel with restaurant, near Otaru Canal
Choose dates to view prices
Photo gallery for Hotel Nord Otaru
Located near Otaru Canal, Hotel Nord Otaru is a haven of relaxation. Enjoy breakfast, lunch, or dinner at one of the two on-site restaurants and unwind in the rooftop garden or bar after exploring nearby attractions like Shin Nihonkai Ferry. The helpful staff has left a lasting impression on previous guests who praised its location.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Electric vehicle charging point
- Bar
- Parking available
- Non-smoking
- Laundry facilities
- 24/7 front desk
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Self parking
- 24-hour front desk
- Air conditioning
- Garden
- Front-desk safe
- Vending machine
- Self-serve laundry
- Meeting room
- Free newspapers in the lobby
Feel at home (6)
Feel at home (6)
- Children stay free
- Refrigerator
- Television
- Garden
- Daily housekeeping
- Laundry facilities
The current price is AED 184
AED 184
AED 202 total
Nov 25 - Nov 26
Room options
Check availability for these dates
Available filters for rooms
Showing 30 of 30 rooms
View all photos for Superior Twin Room
Superior Twin Room
- Sleeps 4
View all photos for Grande Japanese Western Style Room
Grande Japanese Western Style Room
- Sleeps 6
View all photos for Grande Family Room
Grande Family Room
- Sleeps 5
View all photos for Standard Queen Room, Non Smoking
Standard Queen Room, Non Smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Bidet
- 25 sq m
- City view
- Sleeps 3
- 1 Double Bed
View all photos for Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
8.48.4 out of 10
Very good
7 reviews
(7 reviews)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Bidet
- 25 sq m
- City view
- Sleeps 3
- 2 Twin Beds
View all photos for Standard Triple Room, Non Smoking
Standard Triple Room, Non Smoking
8.68.6 out of 10
Excellent
15 reviews
(15 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
- 25 sq m
- Mountain view
- Sleeps 5
- 2 Twin Beds and 1 Twin Sofa Bed
View all photos for Twin Room, Non Smoking
Twin Room, Non Smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
- 30 sq m
- Canal view
- Sleeps 5
- 2 Twin Beds and 1 Twin Sofa Bed
View all photos for Superior Twin Room, Non Smoking
Superior Twin Room, Non Smoking
8.48.4 out of 10
Very good
22 reviews
(22 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
- Canal view
- Sleeps 7
- 2 Twin Beds and 2 Twin Sofa Beds
View all photos for Family Suite, Non Smoking, Canal View
Family Suite, Non Smoking, Canal View
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
- 57 sq m
- 1 bedroom
- Canal view
- Sleeps 9
- 3 Twin Beds and 2 Twin Sofa Beds
View all photos for Grand Twin Room, Non Smoking, Canal View
Grand Twin Room, Non Smoking, Canal View
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Bidet
- 57 sq m
- Canal view
- Sleeps 11
- 2 Twin Beds and 4 Twin Futons
View all photos for Comfort Double Room, Non Smoking
Comfort Double Room, Non Smoking
7.27.2 out of 10
Good
5 reviews
(5 reviews)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Bidet
- 15 sq m
- City view
- Sleeps 3
- 1 Large Twin Bed
View all photos for Junior Suite, Non Smoking
Junior Suite, Non Smoking
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
- 39 sq m
- Mountain view
- Sleeps 7
- 3 Twin Beds and 1 Twin Sofa Bed
View all photos for Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
- 57 sq m
- Canal view
- Sleeps 9
- 2 Twin Beds and 3 Twin Sofa Beds
View all photos for Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)
Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bathtub and shower
Hair dryer
- 39 sq m
- 1 bedroom
- Mountain view
- Sleeps 7
- 3 Twin Beds and 1 Twin Sofa Bed
View all photos for Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service
Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Shower/tub combination
Hair dryer
- 15 sq m
- City view
- Sleeps 3
- 1 Large Twin Bed
View all photos for Twin Room, Non Smoking (Eco Plan - No Cleaning Service)
Twin Room, Non Smoking (Eco Plan - No Cleaning Service)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bathtub and shower
Hair dryer
- 30 sq m
- Canal view
- Sleeps 5
- 2 Twin Beds and 1 Twin Sofa Bed
View all photos for Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)
Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bathtub and shower
Hair dryer
- 57 sq m
- Canal view
- Sleeps 9
- 2 Twin Beds and 3 Twin Sofa Beds
View all photos for Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)
Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bathtub and shower
Hair dryer
- 57 sq m
- 1 bedroom
- Canal view
- Sleeps 9
- 3 Twin Beds and 2 Twin Sofa Beds
View all photos for Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service
Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bathtub and shower
Hair dryer
- 25 sq m
- City view
- Sleeps 3
- 1 Double Bed
View all photos for Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)
Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Shower/tub combination
Hair dryer
- 25 sq m
- City view
- Sleeps 3
- 2 Twin Beds
View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)
Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Shower/tub combination
Hair dryer
- 25 sq m
- Mountain view
- Sleeps 5
- 2 Twin Beds and 1 Twin Sofa Bed
View all photos for Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)
Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)
Highlights
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bathtub and shower
Hair dryer
- 57 sq m
- Canal view
- Sleeps 11
- 2 Twin Beds and 4 Twin Futons
View all photos for Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)
Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Free rollaway/extra beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bathtub and shower
- 30 sq m
- Canal view
- Sleeps 7
- 2 Twin Beds and 2 Twin Sofa Beds
View all photos for Standard Twin Room
Standard Twin Room
- Sleeps 2
View all photos for Accessible Room
Accessible Room
- Sleeps 3
View all photos for Standard queen Room
Standard queen Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
- Sleeps 2
View all photos for Standard Triple Room
Standard Triple Room
- Sleeps 3
View all photos for Comfort Double Room
Comfort Double Room
- Sleeps 2
View all photos for Executive River Twin
Executive River Twin
- Sleeps 5
View all photos for Junior Suite
Junior Suite
- Sleeps 4
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About the neighborhood
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
What's nearby
- Otaru Canal - 1 min walk - 0.0 km
- Otaru Music Box Museum - 15 min walk - 1.3 km
- Shin Nihonkai Ferry - 2 min drive - 2.1 km
- Otaru Tenguyama Ropeway - 4 min drive - 3.8 km
- Otaru Aquarium - 6 min drive - 5.2 km
Getting around
- Sapporo Okadama Airport (OKD) - 47 min drive
- New Chitose Intl. Airport (CTS) - 77 min drive
- Inaho Station - 20 min drive
- Hoshioki Station - 20 min drive
- Teine Station - 21 min drive
- Otaru Station - 9 min walk
- Minami-Otaru Station - 22 min walk
Restaurants
- ルタオ - 1 min walk
- 小樽ビール 小樽倉庫No.1 - 3 min walk
- おたる政寿司 ぜん庵 - 3 min walk
- コメダ珈琲店 小樽運河通り店 - 3 min walk
- ISO - 3 min walk
About this property
Hotel Nord Otaru
Hotel Nord Otaru offers a fantastic location, putting you just steps from Otaru Canal. Guests looking for a bite to eat can check out sizzle, which serves breakfast and lunch. Other features include a bar/lounge and a garden. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Otaru Station is 9 minutes away.
At a glance
Hotel size
- 98 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is 11 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Uncovered onsite self parking (JPY 1200 per night)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
- Restaurant
- Bar/lounge
Traveling with children
- Children stay free (see details)
Working away
- Meeting room
Services
- 24-hour front desk
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
Facilities
- 1 building/tower
- Built in 1996
- Safe-deposit box at front desk
- Garden
- Banquet hall
Accessibility
- Elevator
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Room amenities
Be entertained
- LCD television
Home comfort
- Air conditioning
- Slippers
- Iron/ironing board (on request)
Sleep well
- Down comforter
- Premium bedding
Freshen up
- Bidet
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
Special features
Dining
Sizzle - This buffet restaurant serves breakfast and lunch.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children
Children & extra beds
- Guests must contact this property in advance to reserve rollaway/extra beds
Parking
- Uncovered self parking costs JPY 1200 per night
- Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru
Frequently asked questions
Does Hotel Nord Otaru offer free cancellation for a full refund?
Yes, Hotel Nord Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Nord Otaru?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Nord Otaru?
Yes. Self parking costs JPY 1200 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Nord Otaru?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel Nord Otaru and nearby?
Hotel Nord Otaru has a garden.
Are there restaurants at or near Hotel Nord Otaru?
Yes, there's an onsite restaurant, sizzle.
What's the area around Hotel Nord Otaru like?
Hotel Nord Otaru is located by the river, a short 9-minute walk from Otaru Station and 5 minutes' walk from Sakaimachi Street. Travelers love the hotel's prime location.
Have a question?
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Hotel Nord Otaru Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Room
Breakfast
Canal
Walking
Service staff
View
Amenities
What guests liked
- Breakfast was fresh, delicious, and offered a wide variety of Japanese and Western options. (6 reviews)
From real guest reviews summarized by AI.Reviews
8/10 Very good
Sep 29, 2025
Good
Service is good, good communication, staff can speak English
Ting kwok Joseph
Ting kwok Joseph, 1-night trip
10/10 Exceptional
Apr 4, 2025
Spacious rooms and great location
Heather
Heather, 1-night trip
10/10 Exceptional
Feb 22, 2025
Great location and easy parking. Nice staff and clean room.
WONG
WONG, 1-night trip
8/10 Very good
Mar 7, 2025
The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Rebekkah
Rebekkah, 7-night trip
8/10 Very good
Feb 22, 2025
Clean, convenient and helpful staff
Michael
Michael, 2-night trip
10/10 Exceptional
Apr 4, 2025
Silent with snow view from the room …. Will visit again
Hung Pan
Hung Pan, 1-night trip
6/10 Good
Aug 15, 2025
Small room with limited service
Very small room and no service at all. Everything needs extra charge.
WAI MAN
WAI MAN, 1-night trip
10/10 Exceptional
Mar 27, 2025
Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
kevin
kevin, 3-night trip
10/10 Exceptional
Feb 16, 2025
It’s just 5 to 8 minutes walk from Otaru Station.
Kai Seong Joel
Kai Seong Joel, 2-night trip
8/10 Very good
Feb 6, 2025
The hotel is a bit old. But its location is very good. I like its breakfast best.
Zhaonan
Zhaonan, 1-night trip
10/10 Exceptional
Dec 29, 2024
Great views
The view from the window was fantastic with unblocked view of the canal.
Alan
Alan, 2-night trip
10/10 Exceptional
Dec 13, 2024
Great location overlooking the Otaru river. Walking distance from JR Station. Nice and spacious room for family.
Leon Tee
Leon Tee, 1-night trip
10/10 Exceptional
Jul 7, 2024
Location location location
Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
herman
herman, 1-night trip
8/10 Very good
Jul 8, 2024
Clean room and convenient for shopping
Hoi Lam
Hoi Lam, 2-night trip
8/10 Very good
Jun 23, 2025
None
Hiroe
Hiroe, 1-night trip
6/10 Good
Feb 16, 2025
Great location next to canal. Room was dated and there were spots that weren't that clean, grout coming off the bathroom and debris behind the toilet seat...
Felicity
Felicity, 2-night trip
10/10 Exceptional
Feb 14, 2025
Polite and efficient
Peter
Peter, 5-night trip
8/10 Very good
Sep 9, 2025
Great location
Great, central location. The sights of Otaru were walkable and there were plenty of shops and restaurants nearby (although be warned yhat Otaru gets very quiet at night and most things close early).
The hotel is very traditional (some might say old fashioned) but it was clean enough and comfortable. Fine for a short stay. Our room had a lovely view over the canal and the bed was comfortable. Decor was, again,very traditional. Wifi was decent. Well stocked amenity drawer in the lobby.
Check-in was strictly at the designated check-in time and not a monent before (this seemed a common theme during our time in Japan). The check-in experience was slightly off putting as the lobby area stank of stale cigarette smoke. I learnt that this was because the designated smoking lounge was in the lobby. I think this should be reviewed, as it's extremely unpleasant as a non-smoker.
The top floor bar was a lovely spot for drinks in the evening (and so well priced).
Parking was easy enough and was around £6 per night. We didn't have breakfast as we needed to leave early the next morning.
Nicholas
Nicholas, 1-night trip
6/10 Good
Oct 1, 2024
Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
MIN FERN
MIN FERN, 2-night trip
8/10 Very good
Nov 1, 2024
Good
WING KWONG
WING KWONG, 3-night trip
8/10 Very good
Jan 9, 2025
Good location
Stayed in an Eco room - god for short stay of 1-2 nights not so good for longer stay. Toilet not clean after 2 days smelled :(. Trash cans are not segregated no meaning to eco! Room gets too hot and windows cannot be opened. Location of hotel is good.
May
May, 3-night trip
8/10 Very good
Jul 10, 2024
The hotel is a bit old but is clean. There is insufficient parking space, I arrived 4pm at the hotel and the parking space is already full.
CHI WAH
CHI WAH, 1-night trip
4/10 Fair
Feb 17, 2025
I was disappointed on the service of the hotel. They were willing to charge extra money when guest asks something.
They tried to charge for one hour late check out which is normally understood in most of the hotel.
Bed was too old to comfortable sleep comparing to the price.
Chungsik
Chungsik, 1-night trip
8/10 Very good
Oct 29, 2025
We did not get the breakfast option, or use the parking. This was a 1 night stay. We had a single bed. Toilet was in its own room. Shower room was nice and big. We could shower and then use the bath. The bed was rock hard, but all Japanese beds are. This was about a 5 min walk from the main train station. You could see the bay from our room. They have a bar on the roof, with a good view of sunsets or sunrises. The drinks are good and not too over priced, food options are slim.
There is a small seafood market a short walk away. A small group of izakaya's a couple of blocks down the canal. Train ride from sapporo has some good views. Views are on the right side of the train.
The hotel was probably great during its hayday. Now it is starting to feel dated. Not run down or used, just dated. Staff was friendly, the place was clean. Would we stay here again if we come back through Otaru? Probably. Just wish the beds were softer.
joshua
joshua, 1-night trip