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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

4.5 star property
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

Enjoy meals in this traditional dining area with arched windows, wooden tables, and comfortable seating.
Enjoy breathtaking views of the surrounding mountains and village from this cozy retreat, featuring a plush bed and comfortable seating area.
Relax in a serene outdoor space surrounded by lush greenery and vibrant flowers.
Relax by the serene indoor pool, surrounded by a minimalist design.
Experience the charm of the Alps at this traditional hotel, set amidst lush greenery and majestic mountains.
Riverfront views meet alpine charm at Hotel National. Unwind on the garden terrace, take a dip in the indoor pool, or rejuvenate with aromatherapy at the onsite spa. Previous guests rave about their stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Ski facilities
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
The current price is AED 1,331
AED 1,418 total
includes taxes & fees
Aug 18 - Aug 19

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room with Matterhorn View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room with Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Mini Family room

Mini Family room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Mini Family room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room with Matterhorn View

Deluxe Double Room with Matterhorn View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room with Matterhorn View

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Maisonette Suite

Maisonette Suite | Living area | 42-inch flat-screen TV with digital channels, TV

Maisonette Suite

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Private indoor hot tub
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

Highlights

Furnished balcony or patio
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Guests can enjoy a refreshing swim in the pool surrounded by large windows.

Backstage Boutique Hotel

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
9.4 out of 10, Exceptional, 335 reviews
The price is AED 1,270
AED 1,355 total
includes taxes & fees
Jul 27 - Jul 28
Backstage Boutique Hotel
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About the neighborhood

Map
Matterstrasse 39, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 14 min walk - 1.3 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 7 min walk
  • Free train station pick-up

Restaurants

  • ‪Golden India - ‬5 min walk
  • ‪Fuchs - ‬3 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬7 min walk
  • ‪Snowboat - ‬2 min walk
  • ‪Zer Mama Bistro - ‬2 min walk

About this property

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body scrubs, or aromatherapy. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

Languages

English, French, German, Greek, Italian, Polish, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 54 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:30 PM
    • Express check-in available
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • No onsite parking

Transfers

    • Free train station pick-up*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Ski passes
  • Pilates classes
  • Yoga classes
  • Mini golf
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (398 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
  • Christmas Day (December 25) Gala Dinner per adult: CHF 100
  • Christmas Day (December 25) Gala Dinner per child: CHF 50 (from 9 to 15 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 185
  • New Year's Eve (December 31) Gala Dinner per child: CHF 70 (from 9 to 15 years old)

Optional extras

  • Late check-out can be arranged for an extra charge of CHF 50.00 (subject to availability)

Renovations and closures

The property will be renovating from September 1 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Hotel National Zermatt
National Zermatt
National Hotel Zermatt
Hotel National
HELP_OUTLINE

Frequently asked questions

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA offer free cancellation for a full refund?

Yes, National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Sorry, there's no onsite parking at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA.

What are the check-in and check-out times at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Check-in start time: 3 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability). Express check-in is available.

What is there to do at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?

Yes, there's an onsite restaurant.

Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA like?

National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA is located by the river, a short 6-minute walk from Zermatt Gornergratbahn Station and 7 minutes' walk from Matterhorn Museum.

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National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great Hotel
1-night trip

10/10

everything is excellent in National Hotel, I love it

10/10

Outstanding amenities and staff.
2-night trip

10/10

Excellent value for money. Great views and great location
2-night trip

10/10

The sauna and pool are amazing. The breakfast was great. Everyone there was very friendly.
3-night trip

10/10

Lovely staff, extremely helpful and nice. The hotel is great as well. We’re having a great time even with the worst flooding in the last 10 years.
2-night trip

10/10

We had an amazing stay! The service was excellent, and the staff were incredibly attentive and helpful with any additional requests we had. After a long day of skiing, the spa facilities were a perfect way to relax and unwind. The food was absolutely delicious, and the cocktails were just as impressive. We will definitely be returning!
7-night trip

10/10

Great price/performance ratio, definitely sray at the suite which has 2 floors and direct view of the Matterhorn!
2-night trip

10/10

Dank des äusserst freundlichen und hilfsbereiten Personal fühlten wir uns hier wirklich willkommen und konnten unseren Aufenthalt voll und ganz geniessen. Die Lage unmittelbar bei der Sunegga-Bahn und nahe beim Bahnhof und Ortszentrum ist perfekt. Auch der Spa-Bereich ist top.
7-night trip

8/10

3-night trip

10/10

6-night trip

10/10

Hotel incrível. Excelente atendimento pelo recepcionista Kevin. Jovem super atencioso. Bem localizado, quarto confortável e café da manhã completo.
1-night trip

10/10

1-night trip

10/10

Het personeel is ontzettend behulpzaam en nergens eerder zulke lieve, klantgerichte medewerkers in een hotel meegemaakt. Verder een heel mooi hotel, met zwembad en goede voorzieningen. Heerlijk eten!
1-night trip

10/10

4-night trip

10/10

2-night trip

8/10

2-night trip

10/10

6-night trip

10/10

3-night trip

10/10

1-night trip

10/10

Wir hatten einen angenehmen Aufenthalt und kommen gerne wieder! Frischer Orangensaft beim Frühstück und eine große Auswahl, top! Wellness sehr schön, hervorzuheben ist die angenehm warme Wassertemperatur in allen Becken… Zimmer etwas älter und mit Teppichböden, hier könnte man eventuell etwas erneuern, ist aber nicht weiter schlimm.
3-night trip

10/10

1-night trip

10/10

2-night trip

6/10

2-night trip

2/10

Sehr veraltete und verbrauchte Ausstattung. In meinem gebuchten Zimmer, war sehr vieles defekt und verbraucht. Übernachte schon sehr lange und immer wieder in Zermatt. Erlebte so etwas noch nie. Der Teppich sicherlich schon Jahrzehnte alt Das Frühstück ist mangelhaft. Das Personal ist sehr passiv. Die Angestellten an der Rezeption sind sehr schlecht ausgebildet, und sprechen kein Deutsch. Der Übernachtungspreis ist keineswegs gerechtfertigt.
3-night trip