4/10 Fair
Jul 20, 2025
Disappointing Room Conditions
Stayed one night at Grand Paragon Hotel, JB. While the check-in process was smooth and the staff were friendly, the room experience fell short. The toilet had a poor flushing system, and I could clearly hear guests talking next door in the middle of the night. Despite being in a non-smoking room, the guest next door was smoking, and the smell came into my room.
Overall, not the restful stay I hoped for. The hotel needs to improve room maintenance and enforce non-smoking policies more strictly.
Verified traveler
1-night trip