The hallway is messy, right almost in front of our room-there’s crumbs of chips everywhere. Checking in was a bit hard, Susan was not very helpful-she just said you need to check online, and we struggle to check in online as we used 3rd party to booked it. Had to come back another time, good thing Amanda was very helpful, taught us how to check in online. Now for a family of 6- loveseat wasn’t enough to sit and relax at the hotel. We were surprise there were dishes to use so we didn’t have to use the paper plates we packed, so it is eco-friendly but then we had a hard time with the dishwasher as it is on error-called the front desk, and it was Susan again, said she will send the Maintenance guy-waited but no one came. We waited even if we have planned activity outside of the hotel, and we waited for no one. Not so happy we just left and came home again to non-working dishwasher. There’s no bathrobes in-room at all. There’s not much stuff to play with for the kids. The pool smell so strong with the bleach, that if you are inside the pool complex, you will suffocate with the strong smell. If it smell like that so strong it means theres so much PEE on it already. So, we didn’t let our kids go on it. Otherwise the breakfast buffet was awesome.