Located on Durban Beachfront, First Group The Palace All-Suite offers a warm welcome with a rooftop terrace, library, and La Vita Spa. Unwind by the private beach or relax at the outdoor pool and children's pool. With babysitting services available and helpful staff at the 24-hour front desk, this hotel is perfect for families.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Bar
24/7 front desk
Spa
Parking available
Pool
Main amenities (12)
Daily housekeeping
Private beach
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Rooftop terrace
Sauna
Steam room
Free use of bicycles
Beach towels
Self parking
Children's pool
For families (6)
Children stay free
Babysitting (surcharge)
Children's pool
Cookware, dishware, and utensils
Television
Terrace
Why we love this property
Spa sanctuary
The full-service spa offers aromatherapy, body scrubs, and couples treatments daily. A sauna, hot tub, and steam room complete this hotel's relaxation zone.
Rooftop city views
Admire art deco design from the rooftop terrace of this hotel in the city center. Located right on the promenade, it offers stunning urban vistas.
Business meets pleasure
This hotel combines a central city location with boardwalk views. Work efficiently in meeting rooms, then indulge in spa treatments and sauna relaxation.
Durban International Convention Centre - 16 min walk - 1.4 km
Durban Beach - 2 min drive - 1.8 km
Suncoast Casino and Entertainment World - 2 min drive - 1.8 km
uShaka Marine World - 3 min drive - 2.5 km
Moses Mabhida Stadium - 3 min drive - 3.2 km
Getting around
King Shaka Intl. Airport (DUR) - 24 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Casino shuttle (surcharge)
Restaurants
Joe Cool's - 3 min walk
McDonald's - 7 min walk
Grand Bay Spur Steak Ranch - 11 min walk
KFC - 7 min walk
Island Style - 1 min walk
About this property
First Group The Palace All-Suite
First Group The Palace All-Suite offers a private beach and puts you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. This Art Deco hotel also features a rooftop terrace, a hot tub, and a sauna.
At a glance
Hotel size
76 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is 10 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Parking
Onsite self parking (ZAR 55 per night)
Free offsite parking within 2.5 mi
Transfers
Airport shuttle from 6 AM to 6 PM*
Offsite
Area shuttle*
Shopping center shuttle*
Casino shuttle*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
Fishing
Private beach nearby
Golfing nearby
Sailing nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Conference space (1163 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Free bicycle rentals
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Library
Television in common areas
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Art Deco architecture
Accessibility
Elevator
Raised toilet seat
Grab bar near toilet
Room amenities
Be entertained
DVD player
Television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Phone
Food and drink
Cookware, dishes, and utensils
Paper towels
More
Daily housekeeping
In-room safe
Special features
Spa
La Vita Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (roundtrip)
Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Parking
Self parking costs ZAR 55 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Also known as
Palace Durban
Palace Hotel Durban
Palace Resort Durban
Palace All-Suites Hotel Durban
Palace All-Suites Durban
Palace All-Suite Hotel Durban
Palace All-Suite Hotel
Palace All-Suite Durban
Palace All-Suite
First Group Palace All-Suite Hotel Durban
First Group Palace All-Suite Hotel
First Group Palace All-Suite Durban
First Group Palace All-Suite
The Palace All Suites
The Palace All Suite
First Group The Suite Durban
First Group The Palace All-Suite Hotel
First Group The Palace All-Suite Durban
First Group The Palace All-Suite Hotel Durban
Frequently asked questions
Does First Group The Palace All-Suite offer free cancellation for a full refund?
Yes, First Group The Palace All-Suite does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at First Group The Palace All-Suite?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at First Group The Palace All-Suite?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at First Group The Palace All-Suite?
Yes. Self parking costs ZAR 55 per night.
Is airport shuttle service offered by First Group The Palace All-Suite?
Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is ZAR 350 per vehicle roundtrip.
What are the check-in and check-out times at First Group The Palace All-Suite?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM.
Is there an onsite casino at First Group The Palace All-Suite?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (3-min drive) is nearby.
What is there to do at First Group The Palace All-Suite and nearby?
Have fun with onsite activities like fishing and cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. First Group The Palace All-Suite also has an outdoor pool and a sauna, as well as a steam room and a picnic area.
Are there restaurants at or near First Group The Palace All-Suite?
Yes, there's an onsite restaurant.
Does First Group The Palace All-Suite have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around First Group The Palace All-Suite like?
First Group The Palace All-Suite is located near Golden Mile in Durban Beachfront, a short 13-minute walk from Durban International Convention Centre and 14 minutes' walk from Blue Lagoon.
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