This was by far one of the worst hotel experiences I have ever had.
First, don’t expect to get any sleep here. The hotel sits between a very busy street in the front and railroad tracks in the back. No matter which side your room is on, you’ll either be kept awake by blaring freight train horns or endless traffic noise. Peaceful rest is impossible.
The spa facilities were a complete disappointment. The pool water was ice cold, and in the Turkish bath there were holes in the floor, which were unsafe and downright dangerous.
Breakfast was another letdown. The dining area is far too small for the size of the hotel. We were three people and couldn’t even find seating together — we were forced to squeeze around a tiny table for two. The food itself was very low quality, nothing special at all.
Parking and check-out were an absolute nightmare. The hotel uses a shared lot behind the building, completely inconvenient for guests. When I pulled around front to load our luggage, cars were parked right in the middle of the loading area. The bellboy actually told me to back my car into the busy street and re-enter through the exit lane — an extremely dangerous maneuver. When I asked for help, he shrugged me off with “no problem” and walked away.
To make matters worse, the reception staff was rude and unprofessional. The receptionist glared at me, treated me like a child, and insulted me instead of addressing the issue. On top of that, the hotel overcharged us compared to the rate qu
