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Portonovo Hotel & Suites

3.0 star property
Hotel with restaurant, near World Trade Center Mexico City

Choose dates to view prices

In the heart of Mexico City, Portonovo Hotel & Suites offers an inviting retreat. Start your day with a delicious breakfast at Grove restaurant and stay connected with in-room WiFi, or unwind after work hours at the bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby

Feel at home (5)

  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
  • Free toiletries
The current price is AED 157
AED 188 total
includes taxes & fees
Nov 13 - Nov 14

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, desk, free WiFi

Standard Room

7.6 out of 10
Good
(22 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Jetted tub

Master Suite

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Jetted bathtub
Free bottled water
Cable channels
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, desk, free WiFi

Junior Suite

7.0 out of 10
Good
(10 reviews)

Highlights

Separate dining area
Air conditioning
LCD TV
Separate bedroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

1 bedroom, desk, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Suite Junior with Flat-Screen TV

1 bedroom, desk, free WiFi

Triple Suite Junior with Flat-Screen TV

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

View all photos for Triple Room Master

Lobby

Triple Room Master

  • Sleeps 3

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About the neighborhood

Map
Mexico City

What's nearby

  • World Trade Center Mexico City - 3 min drive - 3.0 km
  • Pepsi Center - 3 min drive - 3.0 km
  • U.S. Embassy - 10 min drive - 3.8 km
  • Paseo de la Reforma - 10 min drive - 3.8 km
  • Angel of Independence Monument - 10 min drive - 3.8 km

Getting around

  • Benito Juarez International Airport (MEX) - 17 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
  • Mexico City Buenavista Station - 22 min drive
  • Mexico City Fortuna Station - 39 min drive
  • Tultitlan Lecheria Station - 41 min drive
  • Medical Center Station - 10 min walk
  • Ethiopia-Transparency Square Station - 15 min walk
  • Chilpancingo Station - 16 min walk

Restaurants

  • ‪Deseo Café - ‬3 min walk
  • ‪Las Quekas De Martita - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Tacos Don Frank - ‬3 min walk
  • ‪Sopes Y Quesadillas Viaducto - ‬3 min walk

About this property

Portonovo Hotel & Suites

Portonovo Hotel & Suites puts you just a 5-minute drive from World Trade Center Mexico City and Angel of Independence Monument. For a bite to eat, guests can check out Grove, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Paseo de la Reforma and Alameda Central are just a 5-minute drive away. Public transportation is just a short walk: Medical Center Station is 10 minutes and Ethiopia-Transparency Square Station is 15 minutes.

At a glance

DONE

Hotel size

    • 85 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Grove - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100 to 200 per person

Children & extra beds

  • Rollaway beds are available for MXN 350.0 per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

Are pets allowed at Portonovo Hotel & Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Portonovo Hotel & Suites?

Sorry, there's no onsite parking at Portonovo Hotel & Suites.

What are the check-in and check-out times at Portonovo Hotel & Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

Are there restaurants at or near Portonovo Hotel & Suites?

Yes, Grove offers international cuisine.

What's the area around Portonovo Hotel & Suites like?

Portonovo Hotel & Suites is a short 7-minute walk from Parque Delta and 10 minutes' walk from National Medical Center (Siglo XXI).

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Portonovo Hotel & Suites Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great
EDHER GEOVANNY VAZQUEZ, 1-night trip

10/10 Exceptional

M
Amauri, 1-night trip

10/10 Exceptional

on the upside The hotel was relatively updated and very clean. The staff resolved a couple small problems I had very quickly And graciously. The suite was enormous and a good value for the money. Definitely would stay here again. The Delta mall was a short walk away if malls are your thing. On the downside bathroom linens were a little shopworn and the hotel was starting to show its age a little. Not many local dining venues.
randy, 5-night trip

10/10 Exceptional

.
Alejandro De Jesus, 4-night trip

8/10 Very good

Excelente servicio
Luis Antonio, 1-night trip

10/10 Exceptional

todo funcion bien
Jose Juan, 1-night trip

10/10 Exceptional

No servia solo manual yntuvieron que ir a prenderlo y apagarlo
Francisco, 1-night trip

4/10 Fair

Desde el dia anterior cuando hice la reservación llame telefonicamente para comunicarles que llegaría despues de la media noche hice más de diez intentos en diferentes horarios y nadie atendio mi llamada. La noche de mi llegada a la 12:30 la señorita de recepción se mostro disgustada, como si le molestara que llegaramos a esa hora, el papel que me dio para registrar mi llegada decia una noche cuando yo había pagado anteriormente mi reservación por dos noches. llevabamos mucho equipaje y tuvimos que subir cargandolo por las escaleras porque el elvador estaba descompuesto, al parecer desde hacia ya tiempo.En la habitación no había agua para tomar ni in vaso, las toallas de baño viejisimas, la cama dura. Supongo que hace algún tiempo el hotel era aceptable pero ahora esta muy descuidado, sin el mantenimiento adecuado. yo viajo mucho a veces me he hospedado en hoteles con la mitad de la tarifa de este hotel y estaban mejores y con buena atención de su personal.
Eduardo, 2-night trip

2/10 Poor

NO ME DIERON FACTURA
JOSE MANUEL, 2-night trip

4/10 Fair

En el cuarto nos encontramos con dos cucarachas, me di cuenta al momento de pararme en la noche al baño y en la pared estaban estos dos insectos, deberían tener más cuidado con su limpieza.
Braulio, 1-night trip

10/10 Exceptional

Todo bien
Rosa Elena, 1-night trip

6/10 Good

Aceptable

Cumplió con el cometido que era descansar. Pero el aire acondicionado no sirvió y la botella de agua cuesta y tienes que bajar por ella.
Claudia A, 1-night trip

8/10 Very good

Mal servicio de la recamarista

Buen hotel la recepción fue algo lenta pero había más gente esperando así que fue normal. Lo malo fue que pagamos otro día y al hacer la limpieza del cuarto nos quitaron todas las toallas usadas y no dejaron toallas nuevas, creo que un error así no debería pasar
roberto, 1-night trip

8/10 Very good

todo bien, solo que habia una cucaraha en la cama. y las toallas ya estan muy usadas necesitan nuevas.} lo demas muy bien
JOSE M, 2-night trip

8/10 Very good

Estandar buena cama, regulares almohadas
Elias, 1-night trip

10/10 Exceptional

I loved the room and the restaurant was a great experience amazing food and the jacuzzi was just outstanding! Thank you
Jannet, 1-night trip

4/10 Fair

No tienen apoyo para personas con discapacidad ni personal que ayude con el equipaje. El personal que atiende por la noche es muy grosero.
Eva, 1-night trip

8/10 Very good

Bueno
Fidel Angel, 1-night trip

10/10 Exceptional

Atención al usuario
PERCASTEGUI, 1-night trip

4/10 Fair

No contaban con agua de cortesía ni bolsas de basura. El restaurante limitado
Carol Miriam, 2-night trip

10/10 Exceptional

Todo bien!

Todo excelente, en muy buena zona
Alexis Yael, 4-night trip

10/10 Exceptional

Buena experiencia
Diana, 1-night trip

10/10 Exceptional

Muy buena opción.

La estancia fue muy cómoda; la temperatura de la habitación, la limpieza del cuarto, de la cama. Quizá el baño podría mejorar en la limpieza del piso. En general muy bien la estancia y el servicio.
Fernando, 2-night trip

8/10 Very good

affordable,. clean and the restaurant it is nice.
Morena, 3-night trip

8/10 Very good

No tiene pilas el control del aire acondicionado y tienes que bajar a recepcion para las pilas
Leonardo Daniel, 1-night trip

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