The Hermitage Hotel Mount Cook

4.5 star property
Luxury hotel with 2 restaurants, near Sir Edmund Hillary Alpine Centre

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Photo gallery for The Hermitage Hotel Mount Cook

Bar (on property)
Reception
Bar (on property)
Front of property
Bar (on property)
At the foot of Mount Cook National Park, The Hermitage Hotel Mount Cook offers an eco-friendly retreat. Enjoy a delicious breakfast at one of two on-site restaurants, unwind in the garden or with a bike ride through nearby trails. With free self-parking and multilingual staff available to assist you, this hotel has left previous guests praising its helpful team.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$274 nightly
The total price is $315
Nov 2 - Nov 3
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Double Room, 1 Queen Bed, Mountain View

7.6 out of 10
Good
(9 reviews)

Highlights

Furnished balcony or patio
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 183 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, Mountain View

8.8 out of 10
Excellent
(17 reviews)

Highlights

Furnished balcony or patio
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
  • 285 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premium Twin Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
  • 376 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Signature Twin Room, Mountain View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Electric kettle
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Shower/tub combination
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room, Mountain View

Highlights

Balcony or patio
Heating
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999

What's nearby

  • Sir Edmund Hillary Alpine Centre - 2 min walk - 0.2 km
  • Mount Cook National Park - 2 min walk - 0.2 km
  • Aoraki / Mount Cook Visitor Center - 5 min walk - 0.5 km
  • Kea Point Walk - 11 min drive - 4.0 km
  • Tasman Lake - 11 min drive - 10.2 km

Getting around

  • Christchurch International Airport (CHC) - 123.5 miles/198.8 km

Restaurants

  • ‪Chamois Bar & Grill - ‬10 min walk
  • ‪Alpine Restaurant - ‬1 min walk
  • ‪Sir Edmund Hillary Café & Bar - ‬1 min walk
  • ‪The Old Mountaineers' Cafe & Bar - ‬4 min walk
  • ‪Snowline Bar - ‬1 min walk

About this property

The Hermitage Hotel Mount Cook

The Hermitage Hotel Mount Cook offers a fantastic location, putting you just steps from Mount Cook National Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Alpine Restaruant, one of 2 restaurants, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 164 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Hiking/biking trails

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping

Special features

Dining

Alpine Restaruant - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.
Panorama Room - Onsite restaurant. Reservations are required. Open daily.
Snowline Bar - Onsite bar. Open daily.
Sir Edmund Hillary Cafe - Onsite café. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 42 for adults and NZD 22 for children
  • Credit card charges are subject to an extra charge of 2 percent

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Are pets allowed at The Hermitage Hotel Mount Cook?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Hermitage Hotel Mount Cook?

Yes, there's free self parking.

What are the check-in and check-out times at The Hermitage Hotel Mount Cook?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at The Hermitage Hotel Mount Cook and nearby?

Have fun during the warmer months with activities such as hiking. The Hermitage Hotel Mount Cook also has a garden.

Are there restaurants at or near The Hermitage Hotel Mount Cook?

Yes, there are 2 onsite restaurants.

What's the area around The Hermitage Hotel Mount Cook like?

The Hermitage Hotel Mount Cook is a short 1-minute walk from Mount Cook National Park and 8 minutes' walk from Governors Bush Walk Trailhead.

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Reviews

The Hermitage Hotel Mount Cook Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.6

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Dining options were great with good selection and excellent breakfast and dinner buffets. (4 reviews)
  • Breakfast was excellent and well worth the price, with great options at the buffet. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
View
Location
Service staff
Restaurant
Bed
Cafes
Food
Breakfast
Mountain

Reviews

8/10 Very good

Very good location for travelers and Mountain lovers
MITSUNORI, 1-night trip

10/10 Exceptional

Awesome view of Mt Cook from our room.
Teck Kee, 1-night trip

8/10 Very good

Loved the location and mountai views.
Donald, 1-night trip

8/10 Very good

We enjoyed our stay
Steve, 2-night trip

10/10 Exceptional

Awesome place will be coming back
Gloria, 2-night trip

8/10 Very good

Beautiful spot- views were amazing. An older hotel but nicely appointed.
1-night trip

10/10 Exceptional

Absolutely beautiful setting!
Emily, 1-night trip

8/10 Very good

Good environment but bad service, not any service to help customers in snow days. We pay so expensive price but even didn’t help us to remove snow in car park. View is beautiful but room is ver small and limited facilities and dining is expensive, everything in this hotel is expensive
Connie, 2-night trip

10/10 Exceptional

Great hotel at Mt. Cook!

The location is perfect! The room is with great views! One can gaze stars right out of the building! The buffet dinner is high quality!
1-night trip

10/10 Exceptional

The views of Mt Cook are amazing
Angie, 1-night trip

10/10 Exceptional

The hotel is the biggest hotel in the town. And there is interest museum inside.

10/10 Exceptional

Excellent service
Daniel, 1-night trip

8/10 Very good

Weekend break

Great
Julian, 2-night trip

10/10 Exceptional

You need more dining options, laundry service stopping at 5.30pm is unhelpful. But spectacular views, comfy room, buffet dinner was lovely albeit pricey and no alternative.
Lyndal, 1-night trip

10/10 Exceptional

Amazing views from our room…and almost every other area of the hotel. Check-in and out were easy and staff were helpful and friendly. Everything you need for a stay in the area is provided here, museums and space experiences to those who love hiking and adventure through the glaciers and mountains. All activities can be booked via the hotel. The bar and dinner buffet were excellent. No complaints. Would highly recommended and would love to stay again.

8/10 Very good

Overall is ok.
Lim, 2-night trip

8/10 Very good

Our room was clean and in good condition. However, the common areas were worn out and not in good condition.
Ravi, 1-night trip

10/10 Exceptional

Close to Mt Cook and surrounded by amazing scenery. The property is clean, tidy, and well staffed with friendly people. Went to bed at night on a chilly evening and woke in the morning to the magic of a snow covered vista. Noises of avalanches in the distant hills echoed all day. Just stunning and captivating.
Grahame, 1-night trip

8/10 Very good

We had a very enjoyable experience but were let down by our room not being serviced on one day of our visit, otherwise would have rated 5 stars. Night duty manager was missing in action one night with only one staff at front desk. The breakfast and dinner buffets were reasonably priced, and we enjoyed our experiences there.

6/10 Good

Location is gorgeous. But our reservation was entered incorrectly into their system (despite the confirmation email being correct). At dinner, no waitstaff ever came to our table, although tables nearby were waited upon.

6/10 Good

The Hermitage staff were excellent & location stunning. Unfortunately however while the rooms were clean & tidy, the soundproofing of the rooms was exceptionally poor. We endured broken sleeps every night due to noise levels so would only stay again if we could specify to be on the top floor. Would also be lovely if all three advertised eating facilities had been open for variety and choice.
Peter, 3-night trip

4/10 Fair

Poor hotel service

The hotel is very dated and has not been maintained well. Service was questionable and so what rude.
g, 1-night trip

8/10 Very good

The two ladies at the reception were very nice and helpful. As it was raining hard, we could not go to the park, so they helped us to move into our room quickly. The hotel has two restaurants, both have more than two hours wait list. Both have set menus and fixed, high price. No a la carte. There is no room service available. So hotel guests are forced into captives of the restaurants.
Mei, 1-night trip

2/10 Poor

This hotel claims to be 4-star, but it falls far short of those expectations. The location and views are wonderful, but in Mt. Cook, that’s not unique to this property. Our room, meant for four, had two queen beds and no seating at all. It felt like the hotel expected us to eat elsewhere or spend a fortune in their overpriced restaurant ($83 per person), instead of providing even basic amenities like chairs. The mattress was so soft I was constantly rolling off, and the pillows were of very poor quality. Despite claiming the mattress was new, it offered little support, making sleep uncomfortable. The paint in the room was peeling, the bathroom lacked a heater, and overall, the hotel failed to provide the comfort and quality one would expect from a 4-star. It’s disheartening to pay such exorbitant prices for minimal amenities. Not enoguh parking as well. They seem to be capitalizing on the lack of alternatives in the area. I hope another option opens up for future visitors.
Sheersh, 1-night trip

10/10 Exceptional

窓からマウントクック

フッカーバレートレイルでのトレッキングは天候には恵まれませんでしたが、雄大な景色には感動しました。さらに夕方部屋に戻るとマウントクックが白く輝いて、より感動的な景色を見せてもらいました。
Kiyoteru, 1-night trip