Serena Inn & Suites - Sundance

2.5 star property
Mountain hotel with indoor pool, near Washington Park

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Photo gallery for Serena Inn & Suites - Sundance

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor spa tub
Front of property
Meeting facility
Reception
Serena Inn & Suites - Sundance, near Clarenbach Memorial Park, offers a tranquil retreat with continental breakfast and an indoor pool. Unwind in the spa tub or stay productive at the 24-hour business center. With free WiFi and helpful staff, this hotel is perfect for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Non-smoking
  • 24/7 front desk
  • Pet friendly

Main amenities (8)

  • Daily housekeeping
  • Indoor pool
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$85 nightly
The total price is $95
Nov 9 - Nov 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Queen Beds

8.8 out of 10
Excellent
(88 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 178 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2719 E Cleveland Street, Sundance, WY, 82729

What's nearby

  • Washington Park - 3 min drive - 3.2 km
  • Clarenbach Memorial Park - 3 min drive - 3.9 km
  • Sundance Square - 3 min drive - 3.9 km
  • Sundance City Park - 3 min drive - 3.9 km
  • Devils Tower National Monument - 36 min drive - 57.7 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Sundance Travel Center - ‬2 min walk
  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Subway - ‬2 min drive
  • ‪The turf - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive

About this property

Serena Inn & Suites - Sundance

Serena Inn & Suites - Sundance is a great choice for a stay in Sundance. Guests can take a dip in the indoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 10 AM. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Pool loungers

Facilities

  • Television in common areas
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

Also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Is there a pool at Serena Inn & Suites - Sundance?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Serena Inn & Suites - Sundance?

Yes, dogs are welcome. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Serena Inn & Suites - Sundance?

Yes, there's free self parking.

What are the check-in and check-out times at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM. Express check-out is available.

What is there to do at Serena Inn & Suites - Sundance and nearby?

Serena Inn & Suites - Sundance has an indoor pool.

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Reviews

Serena Inn & Suites - Sundance Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Location

9.0

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast options were varied and excellent with many choices including hot and cold options. (30 reviews)
  • The property's indoor pool and hot tub were wonderful for relaxation, providing a clean and comfortable spa-like experience. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Bed
Towns
Hot Tub
Location
Shower
Elevator
Biscuits

Reviews

10/10 Exceptional

The staff at the Serena Inn was very friendly.
LaWanda, 1-night trip

10/10 Exceptional

I left before breakfast, so i cant commit about that. But i can say the two gentlemen working were very nice, and went out of their way to help. The room was nice, and very clean. It's not a fancy hotel, but i I'll stay again.
Joshua, 1-night trip

8/10 Very good

Very friendly staff, place is old and as clean as can be expected
Narissa, 1-night trip

6/10 Good

It was an okay stay, I was kind of bummed out on breakfast options.
Tessa, 1-night trip

10/10 Exceptional

very nice peaceful place. Staff was amazing. I had everything I needed.
Susan, 1-night trip

10/10 Exceptional

Nice common area
Janet, 1-night trip

10/10 Exceptional

Serena was very clean and comfortable. The rooms are spacious and the staff was friendly. Enjoyed our stay!
David, 3-night trip

10/10 Exceptional

Excellent stay and would go back without question.

Everything went very well. The only issue was a switch on the AC and that was corrected to my satisfaction right away.
Jack, 1-night trip

10/10 Exceptional

Very friendly staff
Manford, 1-night trip

8/10 Very good

It was quiet, convenient to get to, staff was great!. The air conditioning made a squealing noise in the middle of the night, but went away by morning. Very clean and spacious. Would definitely stay again.
Annette, 1-night trip

10/10 Exceptional

Second stay here and enjoyed it just as much. The staff at the front desk was very kind and accommodating for my needs as a senior with walking issues. I got well rested in a comfortable bed and clean room. The tv and microwave and fridge were perfect for my needs. If I travel thru here again I would choose rhis place again.
Patricia, 2-night trip

10/10 Exceptional

Simple but clean and friendly hotel.
Corinne, 1-night trip

10/10 Exceptional

The staff was very pleasant.
Guadalupe, 1-night trip

10/10 Exceptional

Friendly staff. Good breakfast and the price was also good.
Brian, 1-night trip

10/10 Exceptional

Very clean. Good sized room. Tidy and well kept furniture. Comfortable bed Fridge, microwave, coffee machine. Good TV selection. Breakfast was OK. Above usual standards for budget accomodation. .
Nigel, 1-night trip

10/10 Exceptional

Nice place to stay. I had accessible room as at 70 yrs needing a walker ease getting into tub important. Lots of support rails and a chair for shower if needed. Ice machine close as was the lobby.
Patricia, 1-night trip

8/10 Very good

Clean and quiet.... was sad the pool was closed
Jeffery, 1-night trip

10/10 Exceptional

Great location! Nice town!
Aaron, 1-night trip

10/10 Exceptional

Excellent value. Impeccably clean. Room was great, large with an excellent desk and comfy chair for working. Continental breakfast was really quite good, with good variety of breads, pastries, biscuits & gravy, dozen types of cereal, instant oatmeal, hard boiled eggs, raisins, mixed dried fruits, fruit cups in fridge, very tasty selection of yogurts (thankfully not fat free). Very friendly helpful staff at check in and after. A very well run motel; and I'll definitely stay here again soon.
Brian, 2-night trip

10/10 Exceptional

Good
MYUNGCHEOL, 1-night trip

10/10 Exceptional

Fantastic stay

It was an amazing place to stay, great service and friendly. Unfortunately the pool was closed for maintenance but it wasn't a big deal
Guy, 1-night trip

10/10 Exceptional

It had everything we needed to feel comfortable and safe. The staff was very considerate, and the breakfast had everything we wanted. I wish all motels were as pleasant to stay in as this one.
Carol, 2-night trip

6/10 Good

Pleasant staff. Clean. Pool was closed for maintenance. Breakfast could use some attention. Only thing hot besides the coffee was the gravy. (And the toast)
Gary, 1-night trip

10/10 Exceptional

It was very quiet and the help was awesome.
Terry, 1-night trip

10/10 Exceptional

Plenty of parking for full size pickups, super friendly and helpful staff, comfortable clean rooms, and well maintained pool. Our favorite thing by far was the breakfast. Items were clearly labeled (for instance biscuits and gravy contained pork, gluten free cereal, etc) and there were several options for different dietary needs. There were lots of little extras like granola to mix in the lactose free yogurts, dried fruit or nuts to add to the instant oatmeal or cereal, little packets of Nutella, etc. The only downside is no elevator, but request a 1st floor room if needed and they should have no problem accommodating.
Jessica, 1-night trip