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Gran Hotel Xalapa

4.0 star property
Xalapa hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Gran Hotel Xalapa

Outdoor pool, open 9 AM to 8 PM, sun loungers
Terrace/patio
Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets
Suite, 1 King Bed (Master) | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets
Terrace/patio
In Xalapa's vibrant heart, Gran Hotel Xalapa offers a unique blend of relaxation and adventure. Unwind in the garden, indulge in international cuisine at Mocafetos restaurant or take a dip in the outdoor pool with sun loungers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Cable channels
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed (Master)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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The price is AED 216
AED 255 total
includes taxes & fees
Nov 3 - Nov 4
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About the neighborhood

Map
Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 3 min walk - 0.3 km
  • State Theatre - 8 min walk - 0.7 km
  • Juarez Park - 10 min walk - 0.9 km
  • Xalapa Cathedral - 12 min walk - 1.0 km
  • Paseo de los Lagos Park - 17 min walk - 1.4 km

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 33 min drive
  • General Heriberto Jara Intl. Airport (VER) - 107 min drive
  • Xalapa Station - 17 min drive

Restaurants

  • ‪ZOOM terraza - ‬4 min walk
  • ‪Churrería de Xalapa - ‬7 min walk
  • ‪Tom Mix - ‬5 min walk
  • ‪La Estancia de los Tecajetes - ‬5 min walk
  • Hotel Xalapa

About this property

Gran Hotel Xalapa

Gran Hotel Xalapa is a great choice for a stay in Xalapa. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mocafetos, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights.

At a glance

DONE

Hotel size

    • 200 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Mocafetos - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Galeria - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 185.00 for adults and MXN 110.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Gran Hotel Xalapa
Gran Xalapa

Frequently asked questions

Does Gran Hotel Xalapa offer free cancellation for a full refund?

Yes, Gran Hotel Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gran Hotel Xalapa?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 8 PM.

Are pets allowed at Gran Hotel Xalapa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Gran Hotel Xalapa?

Yes, there's free self parking.

What are the check-in and check-out times at Gran Hotel Xalapa?

You can check in starting at 3 PM. Check-out time is 1 PM. Contactless check-out is available.

Is there an onsite casino at Gran Hotel Xalapa?

No, this hotel doesn't have a casino, but Big Bola Casino (8-min drive) is nearby.

What is there to do at Gran Hotel Xalapa and nearby?

Gran Hotel Xalapa has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Gran Hotel Xalapa?

Yes, Mocafetos offers international cuisine.

Does Gran Hotel Xalapa have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Gran Hotel Xalapa like?

Gran Hotel Xalapa is a short 1-minute walk from Los Tecajetes Park and 11 minutes' walk from State Theatre.

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Reviews

Gran Hotel Xalapa Reviews

7.6

Good

8.0

Cleanliness

8.4

Location

8.0

Staff & service

8.2

Eco-friendliness

7.2

Property conditions & facilities

Reviews

8/10 Very good

It's a great hotel. Very clean. Huge rooms. A bit far from the hottest venues and from the good restaurants. BUT the whole site is just great and Xalapa's taxi system is impeccable and very very low cost. The pool is exceptional (fresh water, without chlore). A little negative : where I had my room there was lots of unwanted noise as early as 6:00 AM, such as the huge ice machines, maintenance, etc. But overall, I would return there without hesitation.
Jean, 7-night trip

8/10 Very good

El hotel es bastante ámbito las habitaciones amplias y cómodas sin embargo se ve muy o paso de los años, mobiliario muy viejito
Joaquin, 1-night trip

10/10 Exceptional

Siempre agradable quedarme ahí
Matt, 2-night trip

8/10 Very good

Ok
carlos tiburcio martinez, 2-night trip

10/10 Exceptional

Muy bien!!!
Guadalupe, 2-night trip

8/10 Very good

Parece un laberinto y a mí me tocó hasta el final
Cesar, 1-night trip

2/10 Poor

Se les pide una bolsa para la ropa sucia a las 8 pm y dice el de recepcion que no esta la ama de llaves
Jose, 1-night trip

8/10 Very good

un poco mas de mantenimiento a las instalaciones
Josue, 1-night trip

6/10 Good

La atención fue buena pero algunas cosas ya se encuentra en mal estado, como por ejemplo el gimnasio
Daniel, 4-night trip

8/10 Very good

Las habitaciones son muy amplias y cómodas
LORENA LOPEZ DE, 1-night trip

10/10 Exceptional

Muy mal! Regresé a las 11 de la mañana a mi habitación y ya la habían arreglado y quitado la luz , ya q había bajado mis maletas ! Pésimo eso si aun no era hora de entregar
fernando, 1-night trip

2/10 Poor

Nefasto hotel, servicio

Nefasto servicio, más de una hora para la entrega de una habitación, me dieron una habitación que estaba ya asignada
JUAN ROBERTO, 2-night trip

4/10 Fair

Tienen una discoteca que produce mucho ruido que se oye en todas las habitaciones, excepto las que dan a la calle, como si uno estuviera en la discoteca. Comienzan muy temprano, como a las 5, y no termina hasta las dos o tres de la mañana. En verdad el ruido es insoportable y no puedes descansar y mucho menos dormir
Alicia, 2-night trip

8/10 Very good

muy buen hotel
Rafael Andrés, 2-night trip

4/10 Fair

Mala experiencia

Pues la atencion buena de la recepcionistas , pero las habitaciones terrible, huelen a humedad y las sabanas olian feo como si nonlas hubiesen cambiado
FRANCISCO JAVIER, 1-night trip

2/10 Poor

Está bien.
Rodrigo, 1-night trip

8/10 Very good

Todo estaba genial hasta que empezó el karaoke, se terminó a las 2 am y parece que es algo recurrente en el lugar, pero fuera de eso, si llevas unos tapones de oído el lugar es excelente
Sofía, 1-night trip

10/10 Exceptional

No tenía toalla en lavabo. No tenía tapete de salida de regadera. No tiene enchufe para computadora
ANTONIO, 1-night trip

2/10 Poor

No
Efren, 3-night trip

2/10 Poor

Esta muy descuidada
Carlos, 1-night trip

10/10 Exceptional

Nada
Efren, 3-night trip

6/10 Good

La queja que puedo hacer es el pésimo servicio de INTERNET en casi todo el hotel, a excepción de algunos espacios al rededor de la alberca
Daniel, 3-night trip

10/10 Exceptional

yes i like it
Gaby, 2-night trip

4/10 Fair

El hotel es incómodo, el acceso a los cuartos complicado, están renovando y hay trabajos de construcción por todas partes. Falta limpieza. El estacionamiento es pequeño en relación con el número de cuartos.
Claudia, 1-night trip

4/10 Fair

El servicio de restaurante muy malo
SIRCE EDITH, 4-night trip

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