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Radisson Hotel Kandy

4.0 star property
Hotel with 2 restaurants, near Temple of the Tooth

Choose dates to view prices

Photo gallery for Radisson Hotel Kandy

Bar (on property)
Deluxe Room, Lake View | 1 bedroom, premium bedding, down comforters, memory foam beds
Reception
1 bedroom, premium bedding, down comforters, memory foam beds
Terrace/patio
Perched in the heart of Kandy, Radisson Hotel Kandy offers an upscale retreat with a rooftop terrace and two on-site restaurants. Unwind by the outdoor pool, stay active at the 24-hour gym, or explore nearby cultural attractions like Kandyan Art Association & Cultural Centre.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is AED 268
AED 351 total
includes taxes & fees
Nov 2 - Nov 3

Why we love this property

Rest and recharge
This hotel offers a full-service spa open daily with massage treatments for ultimate renewal. A 24-hour gym ensures fitness routines never miss a beat.
Flavorful dining options
This hotel features 2 restaurants, a bar, and vegetarian dining options. Buffet breakfast includes vegetarian and organic food choices.
Premium sleep haven
Premium hypo-allergenic bedding with down comforters and memory foam mattresses awaits. Rainfall showers and turndown service enhance the stay.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Room, Lake View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 27 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Room - 15% Discount on Food and Soft Beverages

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, Lake View

Suite, Lake View | View from room

Suite, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 42 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room - 15% Discount on Food and Soft Beverages

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Room - 15% Discount on Food and Soft Beverages

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Room - 15% Discount on Food and Soft Beverages

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, down comforters, memory foam beds

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

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  • Pool
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8.6 out of 10, Excellent, 323 reviews
The price is AED 262
AED 340 total
includes taxes & fees
Nov 7 - Nov 8
Cinnamon Citadel Kandy
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About the neighborhood

Map
No. 31, Saranankara, Mawatha, Kandy, Central Province, 20000

What's nearby

  • Kandy Lake - 2 min walk - 0.2 km
  • Wales Park - 8 min walk - 0.7 km
  • Temple of the Tooth - 10 min walk - 0.9 km
  • Royal Palace of Kandy - 12 min walk - 1.0 km
  • National Hospital Kandy - 18 min walk - 1.5 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 160 min drive
  • Kandy Railway Station - 21 min walk

Restaurants

  • ‪Hideout Lounge - ‬12 min walk
  • ‪World Of Spice - ‬19 min walk
  • ‪Balaji Dosai - ‬16 min walk
  • ‪The Empire Café - ‬16 min walk
  • ‪Pizza Hut - ‬15 min walk

About this property

Radisson Hotel Kandy

Take in the views from the rooftop terrace when you stay at Radisson Hotel Kandy. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. An outdoor pool, a bar/lounge, and a 24-hour fitness center are other highlights.

At a glance

DONE

Hotel size

    • 122 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: USD 46
  • Christmas Eve (December 24) Gala Dinner per child: USD 23 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 46
  • New Year's Eve (December 31) Gala Dinner per child: USD 23 (from 6 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Also known as

OZO Kandy Hotel
OZO Kandy
OZO Kandy Sri Lanka Hotel
OZO Sri Lanka Hotel
OZO Kandy Sri Lanka
OZO Sri Lanka
Radisson Blu Kandy
OZO Kandy Sri Lanka
Radisson Hotel Kandy Hotel
Radisson Hotel Kandy Kandy
Radisson Hotel Kandy Hotel Kandy

Frequently asked questions

Does Radisson Hotel Kandy offer free cancellation for a full refund?

Yes, Radisson Hotel Kandy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Radisson Hotel Kandy?

Yes, there's an outdoor pool.

Are pets allowed at Radisson Hotel Kandy?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Radisson Hotel Kandy?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Radisson Hotel Kandy?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Radisson Hotel Kandy and nearby?

Radisson Hotel Kandy has a spa and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Radisson Hotel Kandy?

Yes, there are 2 onsite restaurants.

What's the area around Radisson Hotel Kandy like?

Radisson Hotel Kandy is in the heart of Kandy, a short 6-minute walk from Kandy Lake and 12 minutes' walk from Wales Park.

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Radisson Hotel Kandy Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
View
Lake
Food
Location
Rooftop pool

What guests liked

  • Breakfast was excellent with a high-quality buffet offering a wide variety of choices. (10 reviews)
  • The rooftop pool was great, wonderful, and refreshing, with many guests enjoying its cleanliness and scenic views. (7 reviews)
  • Dining options were great with a nice selection and live music, and the breakfast was also a highlight. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Close place to visit temple

Pillows and bed can be more sturdy compare to same level hotels
Udaya, 1-night trip

6/10 Good

We stayed two nights at this property in a suite, the view was really nice with Kandy river and Temples.
Yegesh, 2-night trip

10/10 Exceptional

Very nice hotel. The view and food was great.
Janitha, 1-night trip

10/10 Exceptional

Place is very nice with a beautiful view . You have great breakfast . One downside the food breakfast or diner are only buffet option but nice selection.
Jean Claude, 2-night trip

8/10 Very good

Staff excellent, professional and friendly
Harvey, 1-night trip

8/10 Very good

This propert is excellent,breakfast is very filling and variety was offered,the room temperature seems to be set at 24c when adjusted it defaults to 24c,the temperature out side was 33c,highly recommend this hotel .roof top was great.
Sarojini, 2-night trip

8/10 Very good

Rooms were small. Lots of tourists. Crowded. But the staff were very nice and attentive.
Iresha, 2-night trip

10/10 Exceptional

Love the hotel and all staff and management, stayc2 days in state of one day, I shall be back
serge, 1-night trip

10/10 Exceptional

Amazing Hotel

Very nice hotel, staff, location and service. Got a room upgrade as well. Thank you for hosting us!
Lara, 1-night trip

10/10 Exceptional

It smells of mold in the rooms
Shankar, 3-night trip

10/10 Exceptional

Great location overlooking the lake in Kandy, with views of the Tooth Temple. Extremely comfortable room. Rooftop bar and pool were wonderful. We were excellently looked after by the team at the Radisson and would highly recommend this accommodation.

4/10 Fair

The staff were lovely. But the cleanliness was awful. The room was dusty and sticky and there was even a false nail the floor. Needs a refurb. The smelt musty and the carpet in the corridor was filthy with scuffs all over the walls. Not a 5* more like a basic travel lodge in the uk.
Ravi, 1-night trip

8/10 Very good

Nothing really unique about this hotel. No welcome drink or warm towel, no attention after checkin. Dining room opened for dinner at 7pm, far too late for tired and hungry travellers
Jillian, 1-night trip

8/10 Very good

This is a good hotel and staff are very attentive & helpful. I was particularly impressed with our room cleaner (Chamika) who every day surprised us with a beautiful towel sculpture left on the bed. He is really talented! I was, however, disappointed with the room lightin. You have to put every room light on during the evening (waste of electricity) and even then the rooom was not bright enough. It would be far more economical and practical to have a main ceiling light.
David, 4-night trip

8/10 Very good

**Ramada Inn Colombo International Airport – Review** I recently stayed at the Ramada Inn near Colombo International Airport and had a generally pleasant experience. The hotel is conveniently located for easy access to the airport, though the surrounding area is quiet and lacks much to do, making it ideal for those looking for a peaceful stopover. The hotel staff were truly exceptional. They went out of their way to ensure I had everything I needed, always with a warm and friendly attitude. Despite the hotel being on a budget, the staff’s dedication to providing excellent service really stood out, and I was very appreciative of their efforts. The hotel itself is a bit dated, and the buildings show signs of age. Some areas could use renovation to bring them up to modern standards, but it didn’t detract too much from my stay. The rooms were still comfortable and well-maintained, and the cleanliness was impressive. One of the highlights of my stay was the food. The restaurant offered a wonderful selection, and I was especially pleased with the French entrees, which were a pleasant surprise. I didn’t try the buffet, but the à la carte menu was delicious, reasonably priced, and well-prepared. Overall, while the Ramada Inn Colombo could benefit from some updates, the exceptional service from the hotel staff and the great food made my stay enjoyable and comfortable.
BENEDICT, 3-night trip

10/10 Exceptional

This is the place to book!

My third time at this hotel. While I generally prefer to support a boutique hotel, all exceptions are made to come to Radisson Kandy. And I have yet to question our choice! Irfan, the front desk manager has a superior grip on the comings and going at this hotel. No guest question /problem/concern goes unaddressed-- and his staff follows his lead. The trainees are really more like interns and on a clear management track. The level of anticipation, overall Customer Service, and passion for your enjoyment is unrivaled here in Kandy. As "repeaters", we were greeted like utter royalty, given an upgrade and lovely chocolates in the room as well as comped for breakfast. I can't remember feeling so welcomed anywhere in the world! The staff works Harmoniously and they have a heart for their guests. You feel it, despite the hotel's size. The hotel functions quite well and the restaurants have superior lake views with quite good food to boot--- and even live music (not deafening, quite pleasant, see photo!) at one rooftop spot. Where their seemingly endless repertoire floated from one language to another based on guest requests-- rather astonishing! Management has made many improvements and, as the largest hotel in Kandy, strives for seamless one or two night turnovers and I can confirm that they have got it down. They are developing a concept for a Spa (beyond the current one)-- so no doubt, visit #4 will provide further delight! You will be GLAD that you have picked this hotel.
View from the Lake view room
Charming ensemble at rooftop bar/restaurant
Jill, 1-night trip

4/10 Fair

Breakfast was not there and may items were finished always
Abhijeet, 2-night trip

6/10 Good

Meh

The place has great potential unfortunately the place doesn’t hit the mark. There is many things lacking - service, cleanliness, attention to detail etc. The bed is uncomfortable gave me a back ache. Think for a night or so it would be fine for guests staying longer than that wouldn’t recommend.
Jagath, 2-night trip

8/10 Very good

Bra hotell

Personalen vid takbaren var otroligt trevliga och proffsiga. Även i matsalen var personalen pratsam och trevlig. Rummen var fina och fräscha. Hotellet låg bra till och vi trivdes jättebra.
Linda, 2-night trip

10/10 Exceptional

The staff are very friendly and helpful. Lovely food and the location. Very clean. My family I enjoyed the holiday and we will come back again
Antonette, 2-night trip

8/10 Very good

Great convenient hotel, about a 20 minute walk to The Temple of the Sacred Tooth Relic. Ideal for a quick stay.
David, 1-night trip

10/10 Exceptional

The property had a lovely pool, clean room, attentive staff and good location.
Chris, 1-night trip

8/10 Very good

Good service by reception staff.Very understanding

The hotel was average but probably the best 4 star in the area that is walkable to the temple. Special mention to the reception staff who facilitated an early check-in - this was much appreciated as I was travelling with a 2 year old which helped with his feeding and rest after a long train journey from Colombo in the morning.
Anura, 1-night trip

10/10 Exceptional

Posizione buona e dominante sul tempio del dente di Buddha. Roof top bellissimo sia di giorno che di sera. Personale sempre disponibile e gentile. Comodo e ampio garage (noi eravamo in moto). Tuk tuk sempre presenti all’esterno per gli spostamenti dei turisti
MARIA RITA, 2-night trip

8/10 Very good

It was very clean and the staff was friendly and courteous. The staff was accommodating and helpful. The breakfast had many choices and the quality of the food was good.
Tanu, 2-night trip

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