In Fort William City Centre, Imperial Hotel offers a warm welcome with 2 restaurants and a cozy bar. Unwind in the library or take advantage of luggage storage and meeting rooms. With helpful staff, this hotel is sure to make your stay memorable.
Imperial Hotel puts you within a 10-minute drive of Ben Nevis. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (fees apply)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:30 AM–9:30 AM
2 restaurants
Bar/lounge
Room service
Working away
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Library
Banquet hall
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Blue Restaurant - Onsite restaurant.
Library Bar - Onsite bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 12.95 per person
Parking
Self parking is available for an extra charge
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number YES
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Also known as
Imperial Hotel Hotel
Imperial Hotel Fort William
Imperial Hotel Hotel Fort William
Imperial Hotel Fort William
Imperial Fort William
Frequently asked questions
Does Imperial Hotel offer free cancellation for a full refund?
Yes, Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Imperial Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Imperial Hotel?
Yes, there's self parking on site (charges apply). Parking spots may be limited.
What are the check-in and check-out times at Imperial Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Imperial Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Imperial Hotel like?
Imperial Hotel is a short 4-minute walk from Fort William Station and 5 minutes' walk from West Highland Way.
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Imperial Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Food
Bed
Shower
Restaurant
View
Bathroom
Reviews
10/10 Exceptional
Apr 25, 2025
Comfortable stay with friendly staff
Extremely helpful reception staff when it came to assisting with parking and providing information about the hotel - even organised someone to assist with luggage. Breakfast was very good.
Mark
Mark, 1-night trip
8/10 Very good
May 3, 2025
This hotel is convenient to the train station and the main street with the restaurants and pubs. It is a nice hotel, a little tired. But perfect for our one night stay. The pubs and restaurants were nice and easy to get to.
Teresa
Teresa, 1-night trip
10/10 Exceptional
May 15, 2025
Lovely hotel near center of village
Nice hotel just near the High Street. nice bar. We had a very large room with a large, comfortable bed. Couldn’t figure out how to start the Jacuzzi, which was a downside, and the absence if a real shower was somewhat odd these days. I do recommend the hotel as clean and orderly.
Bruce
Bruce, 2-night trip
4/10 Fair
Jun 10, 2025
Our first room we were assigned smelled poorly so we requested a refund and was offered a different room. the next room was fine but the pillows were unsupportive and the bathroom sink had trouble draining.
Kim-Trang
Kim-Trang, 1-night trip
2/10 Poor
Jul 11, 2025
Avoid at all costs!
When we arrived the receptionist ask to pay before receiving keys. The room looks nothing like the one depicted in the advertising on the website or on the pictures on Hotels.com, total fraud. The room faced the rear of a restaurant where the garbage bins are and where the employees smoke and talk loudly all night. The beds had old and caved mattresses. The shower was not working. We got instructions to open the tap water in order to get some pump working and wait till water got to the shower. Then water was cold. Food looked bad and one of us got a long Curley hair in the fried eggs. We left breakfast (paid for) to another place.
Painful experience all around.
Verified traveler
1-night trip
8/10 Very good
Aug 19, 2024
Nice hotel for the price
John
John, 1-night trip
10/10 Exceptional
Oct 6, 2024
We had a thoroughly enjoyable stay at the Imperial
Kenneth
Kenneth, 2-night trip
10/10 Exceptional
Jul 20, 2024
Perfect location and very attentive and friendly staff
Malcolm
Malcolm, 1-night trip
10/10 Exceptional
Jan 17, 2024
Great stay
Great stay
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jun 6, 2024
Lovely hotel with very welcoming and helpful staff. So close to the town centre and all shopping and dining areas.
Jon
Jon, 1-night trip
8/10 Very good
Oct 19, 2024
Cute older hotel with water views. My room had a jetted tub great for relaxing. Great little bar and very good food at the restaurant. Very diverse menu, something for everyone. Perfect location close to everything.
Van
Van, 2-night trip
10/10 Exceptional
Jan 30, 2024
Always good staying here for work purposes, staff are always friendly
Andrew
Andrew, 1-night trip
10/10 Exceptional
Oct 10, 2023
Great hotel
Great stay staff exceptional
ANGUS
ANGUS, 1-night trip
8/10 Very good
Jun 5, 2024
The hotel has good location. The hotel is just beside the water, you can walk along the river bank to see the beautiful scene also it is easy to go to the main street, there are many restaurants.
Peixiong
Peixiong, 1-night trip
8/10 Very good
Oct 26, 2022
Excellent location near town and free parking.
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Nov 18, 2024
Nice lady at reception
Lois
Lois, 1-night trip
8/10 Very good
Oct 13, 2024
It was clean and the staff helpful. My room looked out onto a wall and exit stairwell, but no worries about that. Breakfast was good.
Jean
Jean, 2-night trip
8/10 Very good
May 10, 2023
I found the amenities very nice and the location perfect for what we wanted to do.
Kathy
Kathy, 1-night trip
10/10 Exceptional
Jan 29, 2024
Very friendly staff, nice room that is clean and comfortable. Good food at a reasonable price
Andrew
Andrew, 1-night trip
8/10 Very good
Jul 21, 2024
Perfect location, but dated.
Perfect location, but dated hotel with many stairs.
Verified traveler
2-night trip
10/10 Exceptional
Apr 16, 2024
Easy access to city and restaurants.
All was good. Great place for the price.
Ray
Ray, 1-night trip
10/10 Exceptional
Jul 3, 2024
Great helping staff
Ros
Ros, 1-night trip
8/10 Very good
Apr 27, 2024
Good , convenient location having arrived by train. Restaurant meals very good, prompt service and very reasonably priced compared to other place along the high St.
John
John, 3-night trip
2/10 Poor
Apr 6, 2025
Room are very tiny, painted but smells horrible like in a chemical factory. I don’t expect a great interior but it’s just old retired interior and they are due an upgrade. For the price they are charging £100 per night at minimum, better invest some money in your property. Stairs are horrible, why there is no lift. Anybody old age don’t book this hotel and if it’s the only option then ask for ground floor rooms. Staff looks least interested, parking is a pain and most likely you may have to park in the paid car park (payable from 830am for max 3 hours). All in all, try to book one of bnbs at lake side which are hit away from the main center
Rajkumar
Rajkumar, 2-night trip
8/10 Very good
Oct 31, 2024
Clean and comfortable
The hallways up to the bedrooms look quite tired but I got a pleasant surprise when I entered my bedroom and found it to be large, clean and nice looking. I had a really comfortable sleep the 2 nights I was there without any noise disturbance (I find it hard to sleep if there's much noise). Breakfast was good.