Does Grosvenor House Hotel offer free cancellation for a full refund?

Yes, Grosvenor House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grosvenor House Hotel?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of GBP 15 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grosvenor House Hotel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Grosvenor House Hotel?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM.

What is there to do at Grosvenor House Hotel and nearby?

Grosvenor House Hotel has a nightclub and a garden.

Are there restaurants at or near Grosvenor House Hotel?

Yes, Carvery Resturant offers local cuisine.

What's the area around Grosvenor House Hotel like?

Grosvenor House Hotel is located near Skegness Beach, just a short 3-minute walk from Embassy Theatre and 5 minutes' walk from Skegness Clock Tower.

Grosvenor House Hotel, Skegness: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 6, 2015

Quality of service

2/10 Poor

Dec 13, 2021

Hotel shut when we arrived

We booked to stay for the weekend in December for our anniversary and when we arrived after a two and half hour drive we found the hotel closed apparently for a refit. The hotel have not replied to my email and the phone number is not in use. We had to walk around at 7pm in the wind and rain looking for alternative accommodation which cost a further £100. Hotels.com still have not refunded my money

Louise, 2-night trip

2/10 Poor

Sep 6, 2021

Grosvenor house hotel closed …DO NOT BOOK

The hotel was closed. I had to look for alternative accommodation at the last minute. No communication from hotels.com or help from owner who apparently has just purchased hotel. Full money taken for two rooms needs to be refunded ASAP Can hotels.com rep please contact me ASAP

MALCOLM, 2-night trip

2/10 Poor

Jul 15, 2021

When we arrived the property was shutdown. We were directed to alternative accommodation. Run down outside, very basic inside, showers cold. Pictures on Expedia far from reality. As the lead who arranged this trip I was left feeling very embarrassed. I am surprised Expedia had given no warning in advance and will reconsider using the service in future.

1-night trip

4/10 Fair

Jul 14, 2021

Dreadful hotel

Well we turned up to find our hotel closed and being refurbished (they had taken the money two day b4) they left a sign for us saying we’re being put up in a hotel down the road this hotel was dirty, unfinished no fire escapes, last safety check done April 2016, no staff at the hotel checkin was next door by a guy who couldn’t speak English!! The worst hotel I’ve ever staying in,

Anthony, 1-night trip

10/10 Exceptional

Jun 14, 2021

Perfect hotel on the seafront

Very freindly and helpful staff, the room was clean spacious as well as the ensuite , the location is central to everything and is in walking distance odf all the amenities would definetely come back again brilliant hotel and staff.

Miss n, 1-night trip

2/10 Poor

Jun 11, 2021

Worse than a prison cell

Staff were completely unhelpful and not friendly at all on arrival. Parking was a nightmare. The room wasnt clean. Not even the basics in the room, no kettle or tea/coffee making equipment. The shower was dirty and even after cleaning was pretty much unusable. Would never stay there again or recommend it to anyone to do so

J, 2-night trip

2/10 Poor

May 23, 2021

Shut it and fumigate the building

Absolutely disgraceful, place should be closed down, its disgustingly dirty, took 3 attempts for the staff to get us the right room and key. Woke up to woodlouse crawling over us in both beds. Had to leave at 6am

carla, 1-night trip

8/10 Very good

Oct 31, 2020

Quirky and good value

A little worn in places but lovely place to stay if you like harry potter like buildings :) we had fun and the room was spacious, quirky and comfortable.. just watch out for the tiny lift it goes up and down with a small bump :D lol

1-night trip

4/10 Fair

Sep 21, 2020

On arrival we had to walk past everybody outside having drinks and listening to a solo artist. Once inside we had to queue at the bar to gain access to reception to collect the key for the room. Once in the room we found that the beds were uncomfortable (Family room),the complementary tea/coffee facility consisted of two cups(different sizes) with the tea/coffee/milk and sugar crammed into these, no saucers and no spoons.The kettle was faulty and had to be held down for it to work. The shower had seen better days and the shower curtain stopped the water running away efficiently. It did not look like it had been cleaned in a while. There was no information in the room. Neither was there a telephone in case you needed to contact reception out of hours. We paid a considerable sum of money for this room and quite frankly, it was not worth anywhere near what we paid. I doubt very much that I will book this hotel anytime soon, and would not recommend it.

Gerard, 1-night trip

8/10 Very good

Sep 7, 2020

Decent night, good service and room as described 👍

James, 1-night trip

8/10 Very good

Aug 16, 2020

The atmosphere and staff was great,it was close to all ameneties,entertaiment was good

Matt, 1-night trip

2/10 Poor

Aug 12, 2020

Room dirty. Location good. Everywhere looked grubby. Staff not wearing masks and not much social distancing in place. Refused to stay

MaryWyatt, 1-night trip

6/10 Good

Sep 25, 2018

Nice but shabby

Great location, right by Skegness Pier, this hotel looks lovely from the outside but is in need of renovation. The breakfast was good - full English, cereals and yoghurts but let down by finding mouldy bread. Staff friendly. Quadruple room needed updating and the sea view wasn't improved by the new building opposite. Overall disappointing for the price.

2-night trip

10/10 Exceptional

Sep 25, 2018

Nice hotel next to the beach

Really enjoyed our stay staff really friendly and helpful we stayed with my 2 little dogs very dog friendly would definitely stay again

Hazel, 2-night trip

8/10 Very good

Sep 3, 2018

Was fine, single room could do with some new fixtures and fittings, toilet seat wouldn’t stay up, shower head worn and tired but I got by. What was there was clean. Friendly people, great location. Some of the parking on street is free and totally unrestricted. Parking up the street in a car park is free for the first 2 hours. Basic room but accepted dogs. Mattress not particularly comfortable, think it’s just a cheap one, But I slept fine and no backache! Despite being in a busy area by the pier, the double glazing fitted makes the room very quiet. Nice staff and a lift between floors if you need it. I’d go back for the right price...

2-night trip

10/10 Exceptional

Aug 28, 2018

Excellent hotel choice

Fantastic location, excellent room.. lovely breakfast . Definitely recommend.

Natalie, 1-night trip

2/10 Poor

Aug 24, 2018

Yuk!!

Terrible hotel. Last minute and wish I hadn’t. Room was run down with holes in the wall, bed very uncomfortable and as for the cleanliness of the bathroom- yuk!! No need to worry about breakfast, I left early rather than wait to see if the food matched the supposed cleanliness!! Never going back there

Andy, 1-night trip

8/10 Very good

Aug 23, 2018

Tired hotel, but great location and welcoming

We used this hotel as a base for my families 24 hour mini break. It’s an excellent location for enjoying all the amenities of Skegness, we had our tea in the restaurant so we could enjoy the ‘kareoke’ And I have to say it was very good. We can recommend the scampi and chips and children’s chicken nuggets and chips as they were very tasty. Our room was very basic, with a mis match of furnishings. But was clean and the bed was comfy. The bar area and tables felt generally ‘sticky’ , but I can imagine it’s virtually impossible without lots of extra staff to keep on top of cleaning as the bar is open till 1am and then open again early for breakfast. Breakfast was ok, the ‘bay Marie’ ( not sure if this is the correct spelling) do not work, too big to handle with nowhere to put the lids while you serve yourself. All in all, we had a lovely time in Skegness, although I have pointed out a couple of negatives, ( managers need to know customers views) we would return to enjoy Skegness again. Thank you for a lovely time.

H, 1-night trip

8/10 Very good

Aug 23, 2018

The Room was clean with friendly staff. However my last stay in this hotel was 39 years ago and the decor is the same. Unfortunately the shower in our ensuite was not great. The bar area is large with entertainment put on an a Monday night which you will either enjoy or not but the singer hit all the right notes! All in all don't come here expecting the Ritz, but if you want a taste of the English Seaside then you could do a lot worse!

matthew, 1-night trip

4/10 Fair

Aug 23, 2018

Disappointed

Luckily only stayed one night as had booked a theatre show. Check in wasn’t too bad but cannot tell you how disappointed we were with the rooms, two rooms at the back of the hotel that I presume were last decorated in the 70’s and stunk to high heaven. I did ask if we could move but told the place was full and given we had paid their top room rate do not think it acceptable.

1-night trip

10/10 Exceptional

Aug 20, 2018

Nice hotel for a nights stay

Hotel was great for the night, very good location. Room was clean and plenty of space. Friendly staff.

Chris, 1-night trip

8/10 Very good

Aug 17, 2018

Value for money old style

The Grosvenor House Hotel has proudly stood opposite the Pier for generations but still provides a clean comfortable room with perfect unlimited sea views.Full Breakfast menu - very good - is included. Certain areas of the Hotel are a bit dated but this is excellent value for money.

DONald, 3-night trip

10/10 Exceptional

Aug 12, 2018

Booked for partners birthday. A bottle of prosecco was left in the room. Friendly staff. Fantastic choice at breakfast. Recommend to anyone

5-night trip

6/10 Good

Aug 11, 2018

Great location, staff friendly and helpful. Clean room but decor a bit dated. Food good really enjoyed our stay.

emma, 3-night trip

Grosvenor House Hotel

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