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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property
Central hotel with full-service spa, connected to a shopping center, near Dubai Festival City Mall

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Dubai Festival City by IHG

Outdoor pool
Creator video
Exterior
Breakfast, lunch, dinner served; international cuisine
1 bedroom, minibar, in-room safe, desk
In the heart of Dubai Festival City, Holiday Inn & Suites Dubai Festival City offers a luxurious retreat with a poolside bar, spa treatments, and shopping on site. Unwind at the rooftop terrace or by the outdoor pool and children's pool while staying connected with free in-room WiFi. The helpful staff has received praise from guests who also appreciate its proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Bar
  • Connecting rooms available
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is AED 386
AED 488 total
includes taxes & fees
Dec 1 - Dec 2

Why we love this property

Spa serenity
A full-service spa with couples treatment rooms and massages offers blissful relaxation. A sauna, steam room, and garden create a holistic wellness experience.
Culinary adventures
The hotel's restaurant serves international and American cuisine with outdoor seating. Their cafe features vegetarian, vegan options, and a buffet breakfast.
Ultimate comfort retreat
Stylish guestrooms with soft bathrobes for post-shower bliss. A pillow menu ensures perfect sleep, while blackout drapes guarantee uninterrupted rest.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Terrace

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Family Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Waterfront View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (Creek View)

1 bedroom, minibar, in-room safe, desk

Apartment, 1 Bedroom (Creek View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony | 1 bedroom, minibar, in-room safe, desk

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Kitchen, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, minibar, in-room safe, desk

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Free parking
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9.4 out of 10, Exceptional, 1,001 reviews
The price is AED 552
AED 696 total
includes taxes & fees
Dec 1 - Dec 2
Crowne Plaza Festival City by IHG
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About the neighborhood

Map
Gateway Avenue, Festival City, Dubai

What's nearby

  • Dubai Festival City Mall - 8 min walk - 0.7 km
  • Dubai Creek - 15 min walk - 1.3 km
  • Dubai World Trade Centre - 7 min drive - 9.4 km
  • Dubai Mall - 8 min drive - 10.6 km
  • Burj Khalifa - 9 min drive - 11.6 km

Getting around

  • Dubai Intl. Airport (DXB) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 32 min drive
  • Al Maktoum Intl. Airport (DWC) - 48 min drive

Restaurants

  • ‪IKEA's Restaurant - ‬5 min walk
  • ‪Ikea Café - ‬3 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Zest Cafe - ‬1 min walk
  • ‪Tortilla - ‬11 min walk

About this property

Holiday Inn & Suites Dubai Festival City by IHG

Holiday Inn & Suites Dubai Festival City by IHG puts you just a 5-minute drive from Dubai Festival City Mall and Dubai Creek. Guests can indulge in massages at the spa, and international cuisine is served at Sirocco, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a 24-hour fitness center are other features. The helpful staff and nearby shopping get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 496 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Onsite garage
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Water dispenser
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 100
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces

Room amenities

Be entertained

  • 47-inch Smart TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Dining

Sirocco - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Joe's Backyard Grill - This bistro specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Zeste Cafe - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Z Garden - This café specializes in international cuisine and serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 75 per person

Children & extra beds

  • Rollaway beds are available for AED 184.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Frequently asked questions

Does Holiday Inn & Suites Dubai Festival City by IHG offer free cancellation for a full refund?

Yes, Holiday Inn & Suites Dubai Festival City by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn & Suites Dubai Festival City by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Holiday Inn & Suites Dubai Festival City by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn & Suites Dubai Festival City by IHG?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Holiday Inn & Suites Dubai Festival City by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Holiday Inn & Suites Dubai Festival City by IHG and nearby?

Holiday Inn & Suites Dubai Festival City by IHG has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Holiday Inn & Suites Dubai Festival City by IHG?

Yes, Sirocco offers alfresco dining and international cuisine.

What's the area around Holiday Inn & Suites Dubai Festival City by IHG like?

Holiday Inn & Suites Dubai Festival City by IHG is in Dubai Festival City, a short 13-minute walk from Dubai Festival City Mall and 19 minutes' walk from Dubai Creek.

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Holiday Inn & Suites Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Shopping malls
Breakfast
Airport
Food
Cleanliness
Restaurant
Family friendly

What guests liked

  • Breakfast was consistently excellent with a wide variety of options and made-to-order choices. (8 reviews)
  • The property is close to the airport with a short taxi ride of around 15 minutes. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Exceptional service, clean rooms
Ishara, 3-night trip

10/10 Exceptional

The rooms and facilities are good

10/10 Exceptional

Excellent location and amenities
Imran, 2-night trip

10/10 Exceptional

Great hotel
Rekha, 1-night trip

10/10 Exceptional

Just had s pleasant stay there
Mansour, 1-night trip

10/10 Exceptional

Nice hotel excellent location helpful staff
SALEM, 3-night trip

10/10 Exceptional

The stay was ok
Amjad, 1-night trip

10/10 Exceptional

Close to airport
Florence, 1-night trip

10/10 Exceptional

Fabulous!
Amber, 5-night trip

8/10 Very good

It was very clean and great for shopping!!
Katsigazi Isabella Rugasira, 2-night trip

10/10 Exceptional

Very good hotel connected with the festival mall with cat walk which is very convenient
WAEL, 4-night trip

10/10 Exceptional

My whole stay in this hotel is amazing, clean room,fast checkin &out breakfast is absolutely good with kind and hospitable staff specifically Ana, Donna,Joard, Hanna, Jessi,and Lorraine. Highly recommended to anyone looking for a place to stay in Dubai.

10/10 Exceptional

Welcoming Top Hotel

I can only give this hotel good recension,fantastic welcome professional and welcoming hospitality Great staff all over the hotel , good food and very good suites, Well done all Thanks Peter Ward
Peter, 2-night trip

10/10 Exceptional

Great Mini Vacation

Great mini-vacation for our family of four, Convenient location - connected to a mall (Dubai Festival City) with food court and restaurants as well as pharmacies and deserts, good breakfast buffet with made to order omelettes/ eggs. Starbucks mini outpost in the lobby area as well.
4-night trip

10/10 Exceptional

Location plus a shopping mall

Perfect location 15 minutes from the airport. Hotel connects to a big mall for anything you may have forgotten to purchase. Hotel staff the best, very professional and accommodating. Room were perfect!
Comfortable room with a view
Kathryn, 1-night trip

10/10 Exceptional

Pleasant hotel

It was a great stay but it would have been better if free breakfast was also available with room rent . Menu for room service is expensive. Free car parking is a bonus.
JACOB, 1-night trip

10/10 Exceptional

My goodness this place is a diamond! From the minute we arrived with them taking our bags to being upgraded to a city view and the most comfy rooms! Thank you so much for a beautiful place rest our head x
Kathryn, 1-night trip

10/10 Exceptional

Awesome

Amazing hotel it was a wonderful time in this hotel also th staff very helpful and the breakfast was awesome and the hotel inside the festival city mall it’s a nice location Thank u she much
Ayman, 7-night trip

10/10 Exceptional

i would like to thank reception nd hotel staff for their kindness, hospitality - special thanks for Mr Saeed
AHMED YOUSRY, 2-night trip

10/10 Exceptional

The staff were wonderful. Very professional and acommodating. The food was delicious, fresh and prepared well. My room was cleaned perfectly everyday.
Paula, 3-night trip

10/10 Exceptional

Good hotel excellent services value price 2 minutes from lobby to shopping center throw A.C bridge 7 minutes to Dubai airport 10 minutes to Khalifa tower and Dubai mall
SALEM, 6-night trip

8/10 Very good

I didn’t like that there was no movies on tv,pool was closed.The good thing was that is close to the airport and the shopping mall.
Milka, 1-night trip

8/10 Very good

We just use few hour just for next day fly to other country.
Quyen, 1-night trip

10/10 Exceptional

Not the busiest of hotels which suited us. Attached to mall vua walkway whuch was very convenient. Good location easy to get to city centre via boat and metro, dont waste money on taxis. Hotel clean, staff friendly, facilities exellent, pool great. Arrived at 8.30 and Philip checked us in within 30 mins. Couldnt ask for more. Would definitely stay again.
Kathleen, 5-night trip

10/10 Exceptional

WOW

It was amaizing - 100% of feeling good
eyal, 1-night trip

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