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Cielo Maya Beach Tulum

4.0 star property
Beachfront hotel with outdoor pool, near Soliman Bay

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Photo gallery for Cielo Maya Beach Tulum

Outdoor pool, sun loungers
Terrace/patio
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Balcony
Private beach, sun loungers, beach umbrellas, beach towels
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Beach/ocean view
Tucked away by the ocean, Cielo Maya Beach Tulum offers a serene escape with a rooftop terrace, private beach and sun-kissed activities like kayaking and snorkeling. Indulge in spa treatments, enjoy breakfast or dinner at the on-site restaurant and take advantage of free WiFi. With bike rentals available for exploring nearby sites or simply relaxing by the pool under beach umbrellas.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Spa services

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Premium TV channels
  • Garden
  • Terrace

Why we love this property

Sandy beach bliss
This hotel sits on a private sandy beach along the bay. Guests can enjoy beach loungers, umbrellas, and towels before booking a beachside massage.
Culinary bliss
This hotel's restaurant serves international cuisine complemented by a cafe and bar. Mornings begin with a delicious free cooked-to-order breakfast.
Plush sleep essentials
Wrapped in soft bathrobes, guests drift into blissful sleep on premium bedding with down comforters. A minibar adds a touch of luxury.

Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Terrace
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Ceiling fan
Separate bedroom
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed with Sofa bed, Garden Area

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Separate bedroom
Down duvet
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Separate bedroom
Down duvet
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Ceiling fan
Separate bedroom
Sofa bed - single
  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Building design

Mereva Tulum

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  • Spa
  • Airport transfer
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9.0 out of 10, Wonderful, 617 reviews
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About the neighborhood

Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Soliman Bay - 4 min drive - 2.2 km
  • Tulum Mayan Ruins - 11 min drive - 10.6 km
  • Xel-Há Park - 12 min drive - 12.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪Chula Vista - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Seaside Grill - ‬7 min drive
  • ‪La Cocina Del Pueblo - ‬10 min drive

About this property

Cielo Maya Beach Tulum

Placing you just steps from Soliman Bay, Cielo Maya Beach Tulum offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. Guests in the mood for pampering can indulge in deep-tissue massages, facials, and aromatherapy, and the outdoor pool provides fun for everyone. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A rooftop terrace, a children's pool, and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • On a private beach
  • Kayaking
  • Boat tours
  • Snorkeling
  • Ecotours nearby
  • Scuba diving nearby
  • Ziplining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Arcade/game room
  • Spa services

Accessibility

  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Onsite venue - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Does Cielo Maya Beach Tulum offer free cancellation for a full refund?

Yes, Cielo Maya Beach Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cielo Maya Beach Tulum?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Cielo Maya Beach Tulum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Cielo Maya Beach Tulum?

Sorry, there's no onsite parking at Cielo Maya Beach Tulum.

Is airport shuttle service offered by Cielo Maya Beach Tulum?

Yes, an airport shuttle is available. The charge is USD 140 per vehicle one way.

What are the check-in and check-out times at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Cielo Maya Beach Tulum and nearby?

Have fun with onsite activities like kayaking, snorkeling, and boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Cielo Maya Beach Tulum also has an arcade and a picnic area, as well as a garden.

Are there restaurants at or near Cielo Maya Beach Tulum?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Cielo Maya Beach Tulum like?

Cielo Maya Beach Tulum is located on the waterfront, a short 1-minute walk from Soliman Bay and 12 minutes' walk from Tulum National Park.

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