In the heart of the city, Herald Suites Polaris offers a warm retreat with local and international cuisine at Aurora Lobby Cafe. Relax with dry cleaning/laundry services, unwind in style at the bar, or indulge in a rejuvenating massage. Helpful staff have made previous guests feel right at home.
At Herald Suites Polaris, you'll be within a 10-minute drive of SM Mall of Asia and Greenbelt Shopping Mall. Guests can indulge in massages and enjoy local and international cuisine at Aurora Lobby Cafe, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a snack bar/deli. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
Hotel size
50 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
No visitors or unregistered guests are allowed in guestrooms.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairways
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Turndown service
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Aurora Lobby Cafe - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 305 to 353.80 for adults, and PHP 305 to 353.80 for children
Airport shuttle service is offered for an extra charge of PHP 1400 per vehicle (one way)
Late check-out can be arranged for an extra charge
Parking
Parking height restrictions apply
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati
Frequently asked questions
Are pets allowed at Herald Suites Polaris?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Herald Suites Polaris?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Herald Suites Polaris?
Yes, an airport shuttle is available. The charge is PHP 1400 per vehicle one way.
What are the check-in and check-out times at Herald Suites Polaris?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge.
Is there an onsite casino at Herald Suites Polaris?
No, this hotel doesn't have a casino, but Casino Filipino (7-min drive) and Newport World Resorts (9-min drive) are both nearby.
Are there restaurants at or near Herald Suites Polaris?
Yes, Aurora Lobby Cafe offers local and international cuisine.
Does Herald Suites Polaris have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Herald Suites Polaris like?
Herald Suites Polaris is in Poblacion, a short 16-minute walk from Greenbelt Shopping Mall and 19 minutes' walk from Glorietta Mall. Travelers say this hotel is in a good location.
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