Ortea Palace Hotel, Sicily, Autograph Collection

5.0 star property
Waterfront property with 2 restaurants, near Lungomare di Ortigia

Choose dates to view prices

Photo gallery for Ortea Palace Hotel, Sicily, Autograph Collection

Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Suite, 1 King Bed, Non Smoking, Sea View | 1 bedroom, premium bedding, minibar, in-room safe
Fountain
In the heart of Ortigia, Ortea Palace Hotel, Sicily, Autograph Collection offers a tranquil retreat. Unwind in the lush garden or indulge in rejuvenating spa treatments like facials and massages at Ortea SPA by Comfort Zone. With dry cleaning services and multilingual staff available, enjoy local cuisine for breakfast at one of two on-site restaurants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet friendly

Main amenities (12)

  • 75 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden
The current price is AED 891
AED 1,022 total
includes taxes & fees
Dec 2 - Dec 3

Why we love this property

Spa sanctuary
A full-service spa offers daily indulgence with massages and facial treatments. The waterfront property features a sauna, hot tub, and 24-hour gym.
Flavorful food journey
Savor local and international cuisine at 2 restaurants, sip at the bar, or relax at the cafe. Continental breakfast with vegan and vegetarian options awaits.
Cozy sleep retreat
Drift away on hypo-allergenic premium bedding after enjoying turndown service. Guestrooms boast fireplaces, heated floors, and curated decor.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Room, 1 King Bed, Non Smoking, Partial Sea View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Duplex, 1 King Bed, Non Smoking, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 34 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Duplex, 1 Twin Bed, Non Smoking (No View)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 48 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking (No View)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Sea View

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 34 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Twin Beds, Non Smoking, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 36 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Duplex, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Family Suite, 1 Bedroom, Non Smoking, Sea View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Dining table
  • 65 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Sea View (Balcony, Tower)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • 95 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
Via Riva Nazario Sauro, Syracuse, SR, 96100

What's nearby

  • Lungomare di Ortigia - 2 min walk - 0.2 km
  • Cathedral of Syracuse - 8 min walk - 0.7 km
  • Piazza del Duomo - 10 min walk - 0.9 km
  • Porto Piccolo - 10 min walk - 0.9 km
  • Archaeological Park of Neapolis - 6 min drive - 1.9 km

Getting around

  • Fontanarossa Airport (CTA) - 59 min drive
  • Syracuse Station - 19 min walk
  • Targia Station - 24 min drive
  • Avola Station - 26 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Nuova Dolceria - ‬5 min walk
  • ‪Carnezzeria - ‬3 min walk
  • ‪Bar del Ponte Cristina - ‬3 min walk
  • ‪Il Chioschetto - ‬3 min walk
  • ‪Caffè Apollo - ‬4 min walk

About this property

Ortea Palace Hotel, Sicily, Autograph Collection

Ortea Palace Hotel, Sicily, Autograph Collection offers a fantastic location, putting you just steps from Lungomare di Ortigia. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Ristorante Il Cortile, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are offered, and rooms get the details right with fireplaces and premium bedding. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (1 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 50 per day)
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Bicycle on site

Facilities

  • 1 building/tower
  • Built in 1920
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Fireplace
  • Individually furnished and decorated
  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Ortea Spa by Comfort Zone. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.

Dining

Ristorante Il Cortile - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Ristorante Incanto - This restaurant serves dinner only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 30 per person
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 50 per stay
  • Pets are allowed for an extra charge of EUR 50 per accommodation, per stay

Parking

  • Valet parking costs EUR 50 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Carte Blanche
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number IT089017A1R3WB6NHY

National rating

This property has received its official star rating from the local rating authority.

Also known as

Ortea Palace Luxury Hotel Syracuse
Ortea Palace Luxury Syracuse
Ortea Palace Luxury

Frequently asked questions

Does Ortea Palace Hotel, Sicily, Autograph Collection offer free cancellation for a full refund?

Yes, Ortea Palace Hotel, Sicily, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ortea Palace Hotel, Sicily, Autograph Collection?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 11 lbs per pet. There's a charge of EUR 50 per accommodation, per stay, and there's also a deposit of EUR 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Ortea Palace Hotel, Sicily, Autograph Collection?

Yes. Valet parking costs EUR 50 per day.

What are the check-in and check-out times at Ortea Palace Hotel, Sicily, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: 8:00 PM. Check-out time is noon.

What is there to do at Ortea Palace Hotel, Sicily, Autograph Collection and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and a sauna. Ortea Palace Hotel, Sicily, Autograph Collection also has a garden.

Are there restaurants at or near Ortea Palace Hotel, Sicily, Autograph Collection?

Yes, there are 2 onsite restaurants, featuring local and international cuisine.

What's the area around Ortea Palace Hotel, Sicily, Autograph Collection like?

Ortea Palace Hotel, Sicily, Autograph Collection is located on the waterfront in Ortigia, a short 1-minute walk from Lungomare di Ortigia and 5 minutes' walk from Temple of Apollo. The local area is walkable and popular for its beaches.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Ortea Palace Hotel, Sicily, Autograph Collection Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
View
Restaurant
Bathroom
Bed
Building
Parking

What guests liked

  • Breakfast was consistently described as delicious, vast, and outstanding with many fresh choices. (17 reviews)
  • Drinks and dining were fantastic with excellent service at breakfast. (3 reviews)
  • The spa area offered a private and relaxing experience with a pool, sauna, and steam room, making it a wonderful way to unwind. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Everything is excellent, except the shower which is very small and uncomfortable which makes it impossible to enjoy the bath.
Gilberto, 2-night trip

10/10 Exceptional

Had a wonderful time in Syracuse and Ortigia
Susan, 3-night trip

10/10 Exceptional

Amazing historic hotel with excellent service.
Susan, 1-night trip

10/10 Exceptional

Hotel was absolutely beautiful! Perfect location. Staff was very friendly and professional. Drinks & dining fantastic. Can not wait to visit again nect year! Thank you again. With sincere wishes Joe & Edie Hayes
Joseph, 3-night trip

10/10 Exceptional

Everything was outstanding, actually we have extended our stay one extra night because of that!!!
Facundo, 1-night trip

10/10 Exceptional

This is a beautiful hotel. Anna, one of the managers was particularly helpful when our flight was delayed. The pool was beautiful and the breakfast was delicious. We really enjoyed our stay.
Laurie, 2-night trip

10/10 Exceptional

This property was outstanding! Loved the lobby, restaraunt and especially the location where we were. Couldn’t ask for better staff!!
Sam, 2-night trip

10/10 Exceptional

Beautiful hotel

Beautiful hotel with a friendly and professional staff. The atrium housed a comfortable bar area on one side, with the restaurant on the other side. My travelmate gave the spa high marks. It's located within walking distance of most of the Siracusa points of interest.
Gary, 2-night trip

10/10 Exceptional

Gorgeous hotel totally renovated. We had a duplex with 1.5 bathrooms. Amazingly comfortable bed. Wonderful breakfast, excellent service. Stay in Ortigia and stay at this hotel
david, 4-night trip

10/10 Exceptional

Amazing amazing hotel! Silvia was SO friendly and helpful at check in and walked us to our beautiful room. Everyone we met was so nice and accommodating. Breakfast was delicious and we loved everything about this hotel! Only recommendation is to have mirrors and small towels available in the gym :)
Daria, 3-night trip

10/10 Exceptional

Anna checked in with me before we arrived. She upgraded our room and provided us with tips on how to get around the neighborhood. Had a great dinner at the rooftop restaurant. Food, atmosphere and service was top notch. Concetta gave us a great check out experience. This hotel is very modern and updated. It’s very close to the old town for eating drinking and shopping.
Sara, 2-night trip

10/10 Exceptional

The hotel is superbly comfortable and the staff have been attentive yo the needs of guests. The building is unique and has preserved it’s original features without compromising comfort. Breakfast staff members have been both very kind to me and to my little dog (thank you, Frderica). Talking about my dog, he loved the room and the bed. I cannot wait to return.
Kiyoko, 7-night trip

8/10 Very good

Just fyi…Air Conditioning is purposely disabled until April…Room was hot during the day…staff would only offer a fan.
Leonard, 2-night trip

8/10 Very good

Location: Excellent, on Ortigia island but close to mainland. Near open air market & many good restaurants. Facilities: Common areas are superb & luxurious. Room is OK, not great. Bathroom too small, especially shower, which also leaks after each use. Service: At breakfast, service is excellent. Housekeeping is OK, sometimes good, sometimes a bit off. Food: Judging from breakfast, restaurant probably very good. In conclusion: If the bathroom was larger and better, it would truly be a 5-star experience, otherwise I feel it's only 4-star.
Truc, 8-night trip

2/10 Poor

I been prejudged by this property. Unfairly treated. They didn't follow standard procedures for a 5 stars hotel and we felt like "second class customers"

10/10 Exceptional

It's a very cool hotel that used to be a post office, so there is an interesting mix of old and new building design. Overall, the room we stayed in was very elegant with high ceilings, velvet curtains and chairs, and antique furniture, with modern technology and bathrooms. The location is great -- just over the bridge which makes it easy to get on and off Ortigia -- and within easy walking distance of all the things to do and see on the island. The only downside is parking which is near impossible to find on your own, so we paid the 40 Euros a day to valet park. Also, the front desk is sorely understaffed, which meant we were always waiting for help. A hotel like this should not have one person working the front desk during check out!
Lori, 2-night trip

10/10 Exceptional

A Unique and Exquisitely Elegant Hotel

This is an exquisite property beautifully refurbished in every detail. The staff make you feel welcome the minute you arrive until the day you leave, the entire time like totality. A few practical recommendations to help enhance the experience would be to provide a rubber bath mat in the shower. The marble floor with soapy water is extremely slippery and dangerous. A trash can is needed under the sink in the bedroom. The bedroom is dominated by the bathtub, a chair is needed here too. An iron and ironing board in the closet would be a nice addition to help travelers immediately fix their wrinkled clothes. Nearly all Marriotts provide them.
Mary, 1-night trip

2/10 Poor

This review could have been so different if the hotel had expressed any sort of acknowledgement to our situation. On our first night, there was a leak in the upstairs bedroom ceiling. When going to bed around 11 pm, I slipped and fell on the water puddle, thankfully I did not get hurt. The hotel immediately sent two workers to investigate. Apparently there was a leak in the ceiling which the hotel knew about as they had placed a small container above the ceiling to catch water from a dripping pipe. Unfortunately the container was not in the correct place and the water dripped from the ceiling onto the bedroom floor, creating a large puddle. The hotel offered us two other rooms to choose from. We repacked our clothes then moved to the new room, it was the same type room, just a little smaller. After this the hotel made no effort to say that they were sorry for the inconvenience, not even a note from the manager. There was a note the next day , but it was a welcome note to another guest. After our three night stay at checkout, I mentioned the flood to the front desk and said it would be nice if the hotel comped us for our incidental charges ( totaling 95 euros) due to the inconvenience of having to change rooms at midnight. The desk person checked with the manager and the response was "not possible" as we had prepaid the room and the hotel bar was part of a different system. Definitely not a five star luxury experience.
George, 2-night trip

10/10 Exceptional

Hotel realmente de luxo, com excelente atendimento em todos os lugares (recepção, restaurantes e spa). Localização privilegiada, próximo de restaurantes e pontos de interesse. Ficamos hospedados num apartamento lindo, enorme e moderno. Utilizamos o estacionamento em frente ao hotel, muitíssimo mais barato do que o serviço de valet.
Elisiane, 3-night trip

8/10 Very good

Bom hotel mas precisa melhor gerenciamento

O hotel é bem estruturado e bem localizado. Os quartos são pequenos e só cabem camas casal comum ou queen. O hotel tem muitos quartos e pouco pessoal para um hotel 5 estrelas. Atendimento lento no café da manhã, na recepção e não porteiro tempo integral. Temos que carregar as malas.
Fabio, 5-night trip

10/10 Exceptional

Amazing property in Syracusa. Do not miss this majestic property close to shopping, activities and dinning.
Lydia, 2-night trip

6/10 Good

There were ants in our first floor bathroom. They sent someone to clean and take care of them. They essentially just left them on the ground dead. Hotel was nice. No complimentary bikes to use per website. Pool can only be used with kids 2 hrs per day allotted time.
Erica, 2-night trip

10/10 Exceptional

Wonderful hotel, great location
Brian, 2-night trip

10/10 Exceptional

El hotel la suit grande confortable buena vista lo malo es la tina que no es para las personas mayores ni impedidas de salud Las tinas son para personas que no sufran de movilidad
maria patricia, 2-night trip

10/10 Exceptional

Beautiful location. Friendly staff. Elegant hotel.
1-night trip