2/10 Poor
May 18, 2018
Its not in Naga but in Pili Camarines Sur. Information provided to Expedia was false. It is 5.5 km from town proper. Called the hotel to send us location but the reception said she doesn’t have celphone load. Location is very hard to find and isolated with no restaurants or store. Took us 2 hours to find the place and just wasted our time. Staff are not helpful. Supervisor walked out leaving her staff deal with our problem. Cancellation charges was 70% of what we paid for the reservation. Will NEVER COME BACK AGAIN
Verified traveler
2-night trip
















