Does Mercure Dubai Barsha Heights Hotel Suites And Apartments offer free cancellation for a full refund?

Yes, Mercure Dubai Barsha Heights Hotel Suites And Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Yes, there's free self and valet parking. Electric vehicle charging is available.

Is airport shuttle service offered by Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Yes, a shuttle from the airport to the hotel is available. The charge is AED 350 per vehicle.

What are the check-in and check-out times at Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Are there restaurants at or near Mercure Dubai Barsha Heights Hotel Suites And Apartments?

Yes, Day and Night offers international cuisine.

Does Mercure Dubai Barsha Heights Hotel Suites And Apartments have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Mercure Dubai Barsha Heights Hotel Suites And Apartments like?

Mercure Dubai Barsha Heights Hotel Suites And Apartments is in Barsha Heights, a short 1-minute walk from Dubai Internet City Station.

Mercure Dubai Barsha Heights Hotel Suites And Apartments, Dubai: Hotel Reviews, Rooms & Prices

Q: What is there to do at Mercure Dubai Barsha Heights Hotel Suites And Apartments and nearby?

Onsite recreation at Mercure Dubai Barsha Heights Hotel Suites And Apartments includes racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Mercure Dubai Barsha Heights Hotel Suites And Apartments also has a garden.

8/10 Very good

Oct 27, 2025

Leandro C S, 2-night trip

10/10 Exceptional

Aug 31, 2025

Great Stay

⸻ “Excellent service as always, this time with special thanks to Nazim and Zeeshar. Staying here truly feels like a second home. I’ll continue to recommend this hotel to othersit’s very convenient, close to the metro, and centrally located near Expo City and Dubai Mall.”

Suzan, 2-night trip

8/10 Very good

May 30, 2025

It was good stay and friendly staff

HANY, 8-night trip

10/10 Exceptional

Jul 31, 2025

The bed was very clean and comfort but the food should have more variety.

NATSANET GHEBRESELASIE, 13-night trip

10/10 Exceptional

Jun 26, 2025

Excellent suite for families with kids

Kai, 1-night trip

10/10 Exceptional

May 17, 2025

Very nicely maintained with extremely helpful staff at all levels. Would definitely love to come back & stay again

Sourav, 3-night trip

10/10 Exceptional

Apr 9, 2025

Excellent attention under the leadership of Very attentive and focused to provide the best service to their guests. Thank youI will be back again

JOSE, 3-night trip

2/10 Poor

Jul 7, 2025

Air conditioning was not working for 2 days and nights in the month of July with temperature of 45 degrees. Hotel room were so hot. WiFi does not work properly, comes and goes.

Moazam, 8-night trip

10/10 Exceptional

Apr 7, 2025

The hotel is conveniently located just steps from the Dubai metro, which makes it very convenient. The rooms were very clean, and every day they left us bottles of water. The housekeeper was very attentive to my room, 3006, which had an incredible view from the 30th floor.

Lila, 2-night trip

10/10 Exceptional

Sep 3, 2024

clean modern spacious, very helpful friendly staff

Shahnaz, 5-night trip

6/10 Good

Feb 20, 2025

Daily cleaning is not good.

Savas, 3-night trip

4/10 Fair

Jul 1, 2024

Very dirty with a few stuff it is really two start hotel

Salah Ali, 1-night trip

8/10 Very good

Nov 12, 2024

great, not enough elevators

All good, really good but, but the lifts are a disaster, there were crowds and it could take 20 minutes from the 40th floor to the Ground floor

Shakil, 4-night trip

2/10 Poor

Apr 29, 2024

Awful service, busy elevator , awful room service

Amin, 1-night trip

8/10 Very good

May 15, 2023

Organised well. Only one

Mazen, 7-night trip

2/10 Poor

Sep 28, 2024

Hotel is generally ok, neverthless, the management has no point to help their clients, i informed them thatbi was going to check out 1 day earlier, at least 2 days ago since my programme was changed but they charged me for full stay for no reason, since they got my credit card details..

Osman, 6-night trip

6/10 Good

Dec 10, 2022

The hotel is next to the train station. House cleaning is barely minimum - linens were not changed daily and towels looked depressed and worn.The facility needs some facelift.

6/10 Good

Sep 14, 2024

Swimming pool was maintained and i cluldnt got noticed before booking. Trash can in my bathroom was noy cleaned ever.

3-night trip

2/10 Poor

Sep 10, 2024

Late at night on the last day, fixing a water leak from the bathroom ceiling was not very pleasant. This happened after I changed rooms a few days after checking in. This was the first time I had such an inconvenient stay in Dubai. It was Sad.

AYUMI, 12-night trip

4/10 Fair

Nov 18, 2024

AVOID AVOID AVOID

Extremely busy with limited lift, sometimes waited 15-20 minutes for lift service. Busy pool and gym, staff don’t acknowledge guest, reception staff useless and unfriendly. Parking is an absolute nightmare, apartments have no day light, limited TV channels, reception area ALWAYS very busy, kitchen in the apartment has limited kitchen utensils, rooms are very small and feel cramped. housekeeping is lazy don’t want to clean, only person from housekeeping good was Vinod who actually cleaned our room twice in our 3 weeks stay and wasn’t lazy. All converge staff complain about the hotel, too many rooms not many staff. I would AVOID THIS HOTEL!!!!!!!

Julie, 12-night trip

6/10 Good

Nov 21, 2024

Stayed for 4 nights with my family and a baby. The room looked good initially, but on further inspection we saw that it was really not clean at all especially for a baby. The couch was extremely dirty and many spots, the counter tops/sinks were stained and dirty. We found trash from previous guests under the living room center table and hair stuck to bathroom wall. It would take forever to connect to house keeping, and for anyone to actually bring us anything we requested for (extra water, towels, cutlery etc). We had the manager come in and inspect with us and assured us everything will be cleaned, but we were not very happy with the stay overall. Keep in mind, there are over 1000 rooms, so room service requests can take a long time. Few positives are location is convenient, close proximity to the station stop and 24 hr shop. Overall, not the best experience for us.

Naveen, 4-night trip

6/10 Good

Jul 12, 2024

The hotel is located closer the metro. The check in wasnt smooth. Had to spend two hours as they did not have a clue of the payements. Staff kept saying different things about payement. This shows they had no communication with expedia. The cleanliness wasnt great. They need to improve in this. When you was your face the water splashes behind the basin. We had to use a towel to stop the water getting to the back. We paid for a suite but the balcony wasnt available the doors were locked as the glass was brocken.

Fathima, 10-night trip

6/10 Good

May 18, 2025

The hotel room was a very old style room, it needs a great deal of renovation. The wardrobe did not close, there was an unpleasant smell in the room because of the old filters of air conditioner. The plugs to charge the mobile phone was with a non european adapter and when I called the indicated number “0” for assistance, i was told I need to go to the supermarket to buy one. Imbarassing. The kitchen was not well equipped at all, we were in 3 and had only one knife and one spoon and a couple of plates and two glasses. All placed on an old rusty cupboard. The furtinure has a lot of dirty spots as well all the curtains. Being a family of 3 we were given a suite with only one bed. However I booked and payed for 3 adults. Calling “0” for assistance was not helpful at all, I was told to pay for an extra bed. My small advice, never call “0”, go straight away to the reception on ground floor for any solution. The reception sent us someone to place and extra bed and gave us one adapter (the other we bought, being in 3 we have more than one gadget to charge). General impression was not great however. Though, I’m thankfull to a Diana who helped us at the reception desk to solve our issues. At the check out the reception sent a person to check if all was ok with the room. In 15 years of travelling experience, I faced this for the first time. A bit humiliating, sincerely, it was difficult to worsen the conditions of the room. The position of the hotel is 20 steps from the metro, a plus.

Katia, 3-night trip

2/10 Poor

Dec 22, 2024

We booked a Prestige Suite Room 3120. There was nothing prestige about it. The room was dusty, floors were not clean, sofas, rugs, and tables were stained, both bathrooms had no hand soap, had to beg and wait for room essentials such as body towels, water from the shower was leaking out towards the toilet and sink, service was very slow (had to wait 30-45 minutes for towels and iron/ironing board), they would remove used towels from the room during service and never replace them, the lifts were not working (my wife was stuck in an elevator between two floors for at least 30 minutes), light bulbs in the room were burned out and never replaced even after bringing it to the attention of the service staff, on the last day of our stay there was no hot water in the sink or shower, apparently a water pipe broke on the 9th floor, and many things in the room were loose and/or broken. The only positive of this hotel is the grand breakfast buffet and the Metro being within walking distance. My family and I did not enjoy our stay. This is supposed to be a 4 star hotel. Nothing is of 4 star worth. I would not recommend this hotel even if they offered me free stays.

8/10 Very good

Sep 15, 2022

The breakfast buffet was excellent. Rooms were big and clean. Great location and close to metro. The cons: toiletries were below average (e.g. one product for hand soap, shampoo and conditioner, no soap bars, no body lotion, no area for leaving your own products) design of shower is bad where water can spill over to the floor) they give you bottled water so you need to keep asking for water to your room, no water fountain stations at the lobby, the staff arranging for cabs is aggressive about using their own cabs vs. Uber, you can’t take food from buffet to your room so you need to eat there (I get why but still annoying) the AC system is flawed (where the air comes from the ceiling down to the couch is a bad spot and can cause you to get cold) the food at the cafe at the lobby is overpriced (The sandwiches were ok but the donuts were old so don’t get them)

Noora, 6-night trip

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