Does Palazzo Caruso offer free cancellation for a full refund?

Yes, Palazzo Caruso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is airport shuttle service offered by Palazzo Caruso?

Yes, an airport shuttle is available. The charge is EUR 80 per vehicle one-way.

What are the check-in and check-out times at Palazzo Caruso?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Palazzo Caruso and nearby?

Have fun with nearby activities like cycling and horseback riding. Additional recreation nearby includes ecotours.

What's the area around Palazzo Caruso like?

Palazzo Caruso is in Rome City Centre, a short 1-minute walk from Barberini Station and 7 minutes' walk from Spanish Steps. Travelers say the area is walkable and good for families.

Palazzo Caruso, Rome: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 7, 2025

Nice, friendly staff. Clean rooms. Great location. Metro and bus station very close.

Sarah Jayne Welder, 3-night trip

10/10 Exceptional

Oct 26, 2025

Beautiful hotel in a great location. The staff was very friendly and helpful. Good communication. Highly recommend.

Lydia, 2-night trip

10/10 Exceptional

Mar 18, 2025

The property was in such a great position of major attractions and the staff were fabulous nothing was too much trouble to them

Jason, 4-night trip

10/10 Exceptional

Jul 15, 2024

Great location and hotel.

Summer, 1-night trip

8/10 Very good

May 30, 2024

nice place to stay

Ming, 3-night trip

8/10 Very good

Feb 10, 2025

We had a lovely stay at this hotel and would recommend it as a great base for exploring Rome. A particular thank you to Peter who looked after us at breakfast. He cooked amazing food and was extremely polite, chatty and helpful. The balcony for breakfast is a real treat.

Catherine, 5-night trip

8/10 Very good

Apr 16, 2024

Perfect for a family, lots of space.

Anna-Lynn, 6-night trip

10/10 Exceptional

Mar 1, 2025

Palazzo Caruso was a very chic, boutique hotel in central Rome. It was 5 minutes to Piazza Spagna and many other historical sites. Because it was my birthday they upgraded us to a suite for free. Lovely place feeling homey, elegant, comfortable. Thank you!

Mergim, 3-night trip

10/10 Exceptional

Sep 26, 2023

Great place to stay. Breakfast on the terrace was always a treat. The staff were always helpful. We really enjoyed our stay

Paul Bernard, 3-night trip

10/10 Exceptional

Sep 24, 2023

Great hotel

Great location -- convenient for walking to different areas and also very convenient to the metro. Spacious room. Overall a great stay despite a few very minor details. Would definitely stay here again.

James, 2-night trip

10/10 Exceptional

Sep 29, 2023

Extremely clean, friendly staff, great food. Close to metro and Termini. We definitely go back.

Homeyra, 6-night trip

10/10 Exceptional

May 31, 2023

See you soon!!

Lovely boutique hotel, close to restaurants, shops, sightseeing, train station. Very attentive and helpful.

elizabeth, 2-night trip

8/10 Very good

Nov 6, 2023

Good hotel to stay at

We enjoyed how central this hotel was and the staff was very friendly. There was a light in the room that we couldn't figure out how to turn off and the shower door leaked water on the floor when used. Big spacious rooms and very quite so would stay here again.

3-night trip

10/10 Exceptional

Sep 27, 2022

It was a lovely hotel. Beautiful room. We were greatly surprised by the generosity to upgrade us to a suite. Great location and wonderful staff. Very welcoming and accommodating.

Dale, 1-night trip

8/10 Very good

Jul 21, 2022

Excellent location! Quaint boutique hotel. Intermittent Wifi issues, AC cool, but not cold.

Kathryn, 6-night trip

10/10 Exceptional

Jan 26, 2025

From the moment we entered the Palazzo, we had such a personal experience with the staff and the accommodations. Notably, John and Luisa went above and beyond to make sure we were comfortable, and made us feel safe in a city we were unfamiliar with and weren’t sure of how to navigate. Top notch stellar service and hospitality. The Palazzo was in a central location, with metro, subway, taxi right outside the door as well as restaurants, bars, shopping, easily accessible in a short walking distance. The Palazzo lobby was pristine and the room was immaculate. Would ABSOLUTELY recommend to a friend, and would stay again if would stay again when in Rome. received STELLAR service and hospitality. The s

Rachelle, 7-night trip

8/10 Very good

Mar 26, 2024

Personalized service

Debra, 3-night trip

8/10 Very good

Aug 4, 2022

Overall very good, but safe not simple to use, and poor wifi quality. Super clean, and large room designed with care. Ultra clean.

Manuel, 3-night trip

6/10 Good

Jul 14, 2023

The property is well-located and the rooms are spacious. The WiFi is scattered and poorly set up. The staff (particularly the manager) do not have a good grasp of hospitality principles and sometimes they are plainly rude. The beds are not extremely comfortable.

Maria, 4-night trip

10/10 Exceptional

Aug 15, 2022

For our one-week stay in Rome, we booked a suite for our family of four that included two bedrooms and a spacious common living area with view of the relatively quiet Piazza Barberini. The central location made it easy to tour the Colosseum, stop back at the hotel to freshen up, and then move onto the next activity. Because of its size, the hotel almost has the feel of a bed and breakfast. A special shout out goes to Pietro, the gentleman in charge of breakfast in the morning and happy hour in the evening. He is an absolute gem, super warm and welcoming, and his fresh baked goods are delicious. When he heard we are vegetarian, he had a freshly baked vegetarian quiche for us the next morning.

Luke, 5-night trip

8/10 Very good

Apr 8, 2023

Sometimes the key card will be broken. But the manager can help us to get into the room we booked.

4-night trip

6/10 Good

Aug 1, 2023

I felt the rooms lacked practical necessities like somewhere to hang up your clothes or unpack your suitcase. Beverages in the mini bar consisted of water and coke a cola. No waste paper basket, clock, or telephone, in the bedroom. Television streaming kept freezing. The paint in the room was scuffed and dirty, ants invaded the bathroom and giant slippy tiles on the bathroom floor were a hazard. No bar service on the rooftop patio according to the woman who checked me in.

Lisa, 1-night trip

10/10 Exceptional

Sep 17, 2024

This 12 room boutique hotel is a hidden gem in Rome. It’s very conveniently located in a safe town square called Palazzo Barberini in downtown Rome. The door to the hotel itself is a bit difficult to find when you first arrive - it’s a glass door locked to those without a keycard. Ring the bell and you will be greeted warmly by one of the EXTREMELY Helpful staff on duty. Hotel is less than a block from a Metro stop and if you’re a tourist just across the street you can find the popular Hop On, Hop Off double decker tourist buses - which is a GREAT way to see the main attractions- or to just get a feel for the city. You can stay on the bus for the full hour & half or get off at the big sites & get back on again when finished. Barberini square (palazzo) is stop #4 on the Green bus line. Walking distance to Spanish Steps & Trevi Fountain and other sites. Upon arrival the attendant on duty realized we were tourists and she highlighted the route to the places we wanted to see. At 11PM the night before we left we realized we needed a cab to airport and the attendant on duty was very helpful in scheduling transportation despite the late hour. 60 Euro flat fee to airport as of 2024. I booked the hotel for a few days mid-week and upon arrival was pleasantly surprised to find my wife & I were upgraded to a beautiful suite with large living room, bedroom & bathroom. The room was nice and clean with hand painted designs on the beam ceilings & beautiful unique furniture also.

Michael, 2-night trip

4/10 Fair

Apr 27, 2023

It is a small property, as expected in the city. It was definitely cute. We had issues with the management from the moment we got there. They were supposed to help with arranging a rental car; that didn’t happen. We had 2 rooms between 4 people and 1 of the rooms was having AC issues. When brought this to managements attention, they said the entire building was because it all runs on the same in these city buildings. After speaking with our friends in the other room, their room was freezing; as was the entire rest of the hotel - this continued for both of our nights there - they said they’d call maintenance (and never did) and said they’d move our room (and never did). The morning before our departure from Rome, we asked management to arrange a car for us to take us to the airport (they have a sign on checkin desk stating they do this). She confirmed our 6:15am pick up, and come 6:30am the day of, the kind gentleman in management said that their was an issue and ended up getting us a taxi. The hotel is in a great location, but honestly that is about it.

Megan, 2-night trip

6/10 Good

Sep 21, 2022

Ok place with several issues.

Large. Great bed. Paper thin walls . Neighbor with Covid coughed all night. Cleaners left windows open. We have allergies to bug bites and keep the windows closed. Light switches don't work properly. Tv remote missing in second room. Tv no channels leaving only Netflix. We told the concierge 3x that we could not control room temperature.it was too cold. He played with the setting and SAIT was 25 yet the thermostat read 21. Never resolved in 4 days. We had to manually turn a/c off and on. Shower way too small and can't get in without soaking bathroom floor making it slippery and dangerous. I found a patron opening front door entrance with a key placed under street mat. Have to turn on a/c everytime front door is opened. No usb plugs. No tea.

ELAYNE, 4-night trip

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Does Palazzo Caruso offer free cancellation for a full refund?

Are pets allowed at Palazzo Caruso?

Is airport shuttle service offered by Palazzo Caruso?

What are the check-in and check-out times at Palazzo Caruso?

What is there to do at Palazzo Caruso and nearby?

What's the area around Palazzo Caruso like?