Hotels in Short Pump

"The front desk staff are absolutely amazing! The definitely went above and beyond when you need assistance. "

"Our experience at The Commonwealth was top notch from the moment we pulled up to the valet parking area. We were immediately greeted by Eric, who asked direct questions to establish what we would need. Eric would prove to be the absolute best resource that any hotel guest could ever have. He cared for not only our vehicle, but made sure we had all the information we needed to make the most of our visit to Richmond. Every time we saw him over the course of our stay, he was asking how he could help. He was a great ambassador for the Commonwealth and for the city itself. I didn’t get the name of the young man who checked us in, but he was equally friendly, efficient and welcoming. The hotel itself is gorgeous with tons of historical charm. I prefer to avoid “cookie cutter” hotels and the Commonwealth is in a league of its own. We enjoyed the custom murals throughout and the paintings featured on the room doors had such a whimsical feel. We were tired from driving, so we chose to eat at the Rueger’s restaurant adjacent to the lobby. The food was good and our server, Maria, was engaging and made some delicious cocktails featuring local moonshine from Belle Isle Distillery. We enjoyed talking to her while having our dinner both nights of our stay. Our suite was not large, but it overflowed with style and character. Everything was in good working order and we were able to relax. The linens were clean and comfortable. The bed was firm and we had no problems drifting off to sleep."

"All was as nice as could be. Very quiet. Good breakfast "

"Staff was fantastic and the area is very convenient for shopping and dining."

"Excellent customer service. Clean and comfortable hotel room."

"Parking was great breakfast was very limited n ended before we even woke up n showered. Employees were great.. we tried to stay 3 night this month but couldnt find the rt location we had this time so stayed at a much less quality place.. "

"The staff was wonderful, friendly and helpful. The hotel was very clean. I will be back to this hotel if staying in Richmond again."

"Nice visit"

"We only needed a place to sleep as we left very early so can not comment on breakfast, pool, or gym. However our room was spacious, bed very comfortable, lots of pillows, towels, clean, quiet. Parking lot quite full. Near lots of shopping. "